About us

HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more.

With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance.

We are seeking talented software engineers to help us build scalable, robust, rock-solid software solutions. Our ideal Senior Software Development Engineer candidate will exhibit a passion for building top-notch scalable services, software that provides a smooth customer experience, and communication skills that establish trust. You will be responsible for design, development, delivery and support of large-scale, multi-tiered, distributed software applications and tools. You will work with other engineers within the team and across teams to define our technical roadmap, ensure successful delivery of projects, and promote the long-term technical health of our services.

What you'll be doing:

• • Take product requirements and develop software architectures and designs
  • Design, develop, test, deploy, maintain and improve software
  • Mentor and train other team members on design techniques, and coding standards
  • Manage individual project priorities, deadlines and deliverables

What we're looking for:

• • BA/BS degree in Computer Science, similar technical field of study or equivalent practical experience required; Master’s degree or PhD in Engineering, Computer Science or related technical field preferred
  • 6 years of relevant work experience, or 2 years of relevant work experience with a PhD in Computer Science or related technical field
  • 2 years experience in Software Development in Golang
  • Experience working with stream-processing in Kafka
  • Experience working with Distributed Systems
  • DevOps tool belt: Experience working with Kubernetes, Infrastructure As Code, and CI/CD Solutions, preferred
  • Experience working with one or more from the following: Infrastructure, Machine Learning, Mobile Application Development, Embedded Systems, Security and Privacy - preferred
  • Experience working with data pipelines and data warehouses

Perks

• Comprehensive Medical, Dental, Vision
• 401k
• Unlimited PTO
• Mac or PC 

All corporate employees are currently working remote and the HQ office is closed during COVID-19