Senior Software Engineer - Customer Loyalty (Los Angeles) at sweetgreen

| Greater LA Area
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Senior Software Engineer - Customer Relationship Platform

Who We Are

At sweetgreen, a Senior Software Engineer is responsible for building, testing, debugging/troubleshooting, and maintaining code for both web and native applications. They share some infrastructure responsibilities regarding DevOps, participate and support the team around continuous integration and deployment, and help drive standards with Lead Engineers and the rest of the department.

It is expected that a Senior Engineer will promote strong design principles as they relate to scalability, disposable resources, automation, loose coupling, service oriented design, databases, removing single points of failure, cache, cost, and security. They are trusted squad members that heavily influence the design and implementation of new services while also integrating with and upgrading existing ones to address mission-critical problems. Working closely with Lead Engineers, Software Engineering Managers and Principals, they champion architectural decisions that facilitate the work of their teams and our business as a whole.

Top Goal -  Within one year take part in the planning, development and execution of the Customer Relationship Platform (CRP) efforts that enable the team and business to execute a more robust set of features and capabilities around user authentication, marketing promotions and loyalty.

Your Impact

  • Map the Existing System: A guest order flows through many systems before making it to our customers. In your first two weeks, you’ll have developed a deep understanding of the order lifecycle by reviewing the existing system design and documentation. This will be the case not only for the order flow itself but also the systems currently in place that drive a user's loyalty / promotions experience. This learning period will enable you to take the first steps towards enabling your top goal.
  • Planning: Rounding out the first month, you will spend your time working with a Lead Engineer and a Software Engineering Manager to wrap up and solidify an implementation approach for the prioritized work at hand. The result of this work is a backlog of user stories.
  • Implementation: By day 30, you will spend 80% of your time on the technical implementation of the outlined work. This manifests itself as ownership over the approach as well as presenting your own pull requests and reviewing others. In partnership with Product and Technical Program Management you’ll hold yourself accountable to the dates that you committed to.
  • Documentation: In order to ease future teammate onboarding, debugging, and knowledge sharing of complex services while mitigating the risk of tribal knowledge, you’ll contribute to our established information architecture within Confluence. This would result in documentation as developer readme files, OpenApi or swagger docs or other applicable documentation methods. 
  • Mentoring and guidance: As a Senior Engineer you will find yourself reviewing the work of your fellow engineers in the form of pull requests. You would play a role in guiding, mentoring and supporting the team’s growth. Helping to ensure that pull requests are reviewed and addressed within a timely manner and encouraging constructive feedback / conversations.
  • Raise The Bar: At sweetgreen we dedicate a portion of our attention to matters that may not be immediately customer facing and instead allow for us to work smarter, or faster, or simply reduce friction in the developer experience. You’ll work with a Software Engineering Manager to develop against a backlog of tasks focused on operational excellence. These tasks can vary from engineer “quality of life” improvements to larger security or upgrade improvements across the codebases the team owns.

Your Accomplishments 

  • Demonstrated track record of building exceptional software 
  • Extensive experience and knowledge with Javascript, Node.js, or React
  • Knowledge and experience with AGILE methodology.
  • Experience consuming RESTful APIs.
  • Experience deploying website A/B testing or personalization
  • Strong understanding of best practices relating to frontend architecture
  • A strong desire to experiment with bleeding edge technology and understand relating market trends.
  • Strong problem solving, communication, and creative skills.
  • Strong time management.

Benefits

  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance 
  • Flexible PTO plan
  • 401k; company match of 50% up to 3% of employee contribution
  • 5 months paid family leave; we believe in fully supporting new parents
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative family of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag
Engineering Culture

At sweetgreen we are focused on building a great experience for our customers and we look to constantly enhance that through empowerment of our teams to build innovative solutions. We believe that it’s a mix of individual skill and collaboration that leads to successful outcomes. There is no standard definition of what an Engineer is or does, and depending on where you’re coming from things might look a little different.

Come join the sweetlife!

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen restaurant, our 4,000+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means. Our people are our most valuable ingredient - the heart of our company, the face of our brand, and what truly makes the sweetgreen experience special and unique.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • GrailsLanguages
    • GraphQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks

Location

Our office is positioned in the centerpiece for LA's newest creative generation, PLATFORM and directly across the street from the Metro Station.

What are sweetgreen Perks + Benefits

sweetgreen Benefits Overview

sweetgreen is committed to offering a benefit package with flexibility and options to help you live your sweetlife. Our suite of benefits includes the core options of medical, dental, and vision as well as other voluntary benefit options to help you create the benefit package that best meets the needs of you and your family.

We believe that our employees are the most important ingredients in our restaurants and aim to support you throughout your journey at sweetgreen. FAMILY FUND

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 5 months of parental leave for the primary caretaker. We believe in fully supporting new parents.
Flexible Work Schedule
sweetgreen provides employees with a flexible work schedule that includes flexible start and end times. Do what you love on *and* off the clock.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees Give back with 5 paid volunteering hours per year.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Fitness Subsidies
Sweetgreen has partnered with Classpass to offer a different kind of gym membership. All benefits-eligible employees receive a subsidy per month to use towards your membership.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
sweetgreen hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

FAMILY FUND

The family fund provides emergency financial aid to employees experiencing financial hardship caused by catastrophic events outside of your control, like a natural disaster or life altering personal crisis.

Every person in the sweetgreen family can elect to donate part of their paycheck to the family fund pool of money. This is the money that will be distributed to individuals who apply for funds that will help them cope with an unfortunate situation.

With your continued support, we can truly make an impact in the lives of our sweetgreen family members who are experiencing hardship.

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