Senior Site Reliability Engineer (Pear Deck) at GoGuardian (El Segundo, CA or Remote)
Sorry, this job was removed at 11:25 a.m. (PST) on Friday, March 4, 2022
At GoGuardian, we’re helping share the future of digital learning by providing educators, students, and schools with tools to create engaging and equitable learning environments. Together, we build innovative solutions to empower students, deliver insights, and encourage experimentation. With employees around the globe, we’re committed to building a culture of inclusivity, curiosity, and courage. GoGuardian’s growth is fast and ever-evolving, and our teams are growing along with it — always ready to experiment and learn.
While this job posting uses "El Segundo, CA" as the location, please note this role is currently being recruited for remote work or reporting to headquarters if within commuting distance.
As a Senior Site Reliability Engineer - Pear Deck, you will be helping us focus our expectations around availability, correctness, and performance while building tools and sharing expertise with the team to ensure our service continues to meet expectations as it scales. The work will cover a wide area, from directly improving our core services to on-call and incident analysis, education around scaling and resilience, and feedback into the product itself.
What You'll Do
- Implement and provision necessary infrastructure changes for continued and/or improved site reliability
- Plan and Implement changes to reduce toil
- Read, understand, and review application code to support software development efforts from a reliability / infrastructure perspective
- Monitor health of production infrastructure and investigate/analyse any issues and abnormalities to identify problems or bottlenecks
- Communicate uptime and quality of service issues effectively
- Demand Forecasting and Capacity planning for continued and/or improved site reliability
- On call rotations and incident response during off-hours
- Implement and deploy hotfixes as necessary
- Plan, track and perform routine system maintenance and software updates to infrastructure
- Track and document reliability related issues and incidents
- Map business goals to architectural/infrastructure decisions
Who You Are
- 5+ years and/or 3+ previous industry position(s) w/ dedicated experience as an operations engineer, devops engineer or SRE supporting SaaS applications in large-scale cloud environments
- Direct involvement in shipping multiple production SaaS applications / products in varied disciplines or verticals
- Proficiency with the following technologies and practices: Google Cloud Platform, Kubernetes (CKA or similar certification preferred), Docker, Terraform
- On the job exposure or experience with the following technologies: Python, Prometheus, MongoDB, Redis, Firebase Realtime Database, BigQuery
- Writes production-grade code for well-scoped features; integrates feedback from code reviewers
- Learns quickly, applies existing knowledge to new challenges and is building mastery in relevant technical skills
- Confident in making technical decisions and explaining the reasoning behind them
- Comfortable developing solid technical solutions to ambiguous or open-ended problems
- Driven to teach, lead and help others in areas of strongest skill and experience
- Has software development experience and/or understanding of programming languages, data structures and algorithms
What We Offer
- A varied and challenging role in a multinational and highly innovative company
- A robust benefits package including health insurance, 401(k) retirement savings plan with company match, employee stock option plan, paid parental leave, 13 paid company holidays, and much more
- Development and further training opportunities for shaping and realizing your career goals
- Exceptional colleagues with a passion for EdTech
GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.
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