You will be part of ServiceTitan’s senior engineering leadership team, responsible for growing the global organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup and as a senior leader, you will be critical in influencing key strategic decisions. Our engineering organization is customer-focused, quality minded, growth-oriented and passionate about technology and solving complex problems. Over 50,000 people depend on our software to perform all their daily activities and we sign up to exceed their expectations.

Senior Engineering Manager

We’re looking for a Senior Engineering Manager who will help us lead multiple squads within R&D at ServiceTitan as a manager of both managers and senior individual contributors. We require thoughtful, proactive leaders who support their teams, encourage exploration, and drive accountability through results. We also desire those who partner well with Product and Project Managers, Designers, and stakeholders as we run cross-functional agile teams. The very best candidates can also balance rapid iteration development cycles with high product quality expectations and who are innovative and comfortable with ambiguity.

As our Senior Engineering Manager, you will:

• Take end to end accountability for multiple squads (teams) project deliverables
• Mentor and guide managers and senior individual contributor engineers within your squads and occasionally assist your peers cross-team to ensure cohesive solutions
• Help your team to improve their performance as measured by both output (work commitments completed, and outcomes - positive customer impact); while holding or raising the quality bar
• Collaborate with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks and blog posts) and screening (HackerRank tests) in order to further support the global growth of the engineering organization
• Communicate effectively with developers, product managers, customers, partners, and other leaders

To be successful in this role, you'll need:

• Most of your work will be leadership and management focused but you will be expected to guide the technology decisions of your team and contribute as needed (sometimes you may be asked to get your hands on the keyboard and other times you may be asked to code review)
• 3+ years of experience managing small to medium software development teams preferably in an agile environment
• 5+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
• 10+ years of industry experience
• Expert-level knowledge of:
• Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)
• HTML5 and JavaScript; experience with Typescript and React is a plus
• Git, unit testing, debugging, profiling, performance monitoring
• Distributed architecture best practices
• Message queues/service bus 
• Strong communication and technical writing skills
• B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field

Why ServiceTitan?

1. Work/Life Balance: flexible work schedule, flexible PTO, parental leave 
2. Health & Wellness: company-paid medical/visual/dental insurance, 401(k) retirement plan with company match, lunch provided everyday, fully-stocked kitchens, weekly meditation, wellness rooms, discount on Classpass
3. Enrichment: professional development workshops, diversity charter groups, an orientation program, career pathing opportunities

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

Life at ServiceTitan 

http://instagram.com/lifeatservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

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