SENIOR DEVOPS ENGINEER

| Marina Del Rey & Playa Vista

TeleSign is a cloud communications company that is redefining the way the largest brands in the world protect, connect and engage with their users. With an innovative suite of APIs, enhanced by data intelligence and Machine Learning, TeleSign delivers communication, verification and Mobile Identity solutions that have been used by almost everyone around the world. In business for more than a decade, profitable and located in the heart of Silicon Beach with panoramic views of the ocean and Hollywood sign, there is no better place to evolve and grow your career.

We are looking to hire a Sr. DevOps Engineer who will support the Linux infrastructure within TeleSign Operations as we build a highly virtualized and distributed transaction processing platform. The systems administration team, working in conjunction with development and release engineering teams, employs an Agile DevOps oriented approach to improve the quality, consistency and efficiency of deployment of TeleSign’s products and infrastructure.

The Operations team environment includes staff in Marina del Rey, CA, and Belgrade, Serbia. Team members must be detailed oriented, demonstrate good risk management-based decision making, and bring innovative, reliable solutions to challenges and problems alike.  Successful candidates will possess strong Linux technical skills, along with proven DevOps experience. Candidates must self-motivate and demonstrate drive to research and complete assigned tasks whether working independently as a member of a cross-organizational team.

The role includes on-call responsibilities on a rotation shared across with the global Operations and Systems Administration teams.

Essential Functions:

  • Build, implement and maintain the virtual machines using DevOps tools, process and procedures
  • Provide systems administration support for production and testing environments. This includes troubleshooting and improving existing infrastructure and processes
  • Ensure TeleSign’s availability SLAs are met through highly available and redundant infrastructure
  • Effectively utilize internal ticketing system to manage work load and provide regular status updates on assigned projects and tickets
  • Provide technical support to Development, Release Engineering and Customer Support organizations as needed.
  • Use available tools to monitor, manage and track system performance to insure customer satisfaction and provide data in support of customer queries and feed to performance and capacity planning.
  • Work with TeleSign security team to maintain the security and integrity of the network and systems.

Essential Requirements:

  • 5+ years designing, analyzing, troubleshooting, and resolving issues with Apache or Nginx based servers in a multi-tiered and service-oriented application architecture requiring 24x7 availability
  • 3 - 5+ years’ experience with DevOps automation configuration management and orchestration tools (Puppet, Ansible, Chef, Jenkins, Kubernetes)
  • 3 - 5+ years in supporting systems using several of the following:
    • Virtualized environments (VMWare, AWS, Rackspace)
    • Linux based databases (MySQL, PostgreSQL, ElasticSearch, Cassandra)
    • Proficiency in bash scripting and additional language such as Python, Ruby, or Perl 
  • Solid understanding of basic networking design (VLANs, IPSec, and load balancing).
  • Capable of multitasking, prioritize multiple assignments, work with managers and team leads to delegate tasks to peers perform research independently
  • Ability to speak and write clear English in order to facilitate clear, unambiguous communications
  • Bachelor’s degree in Computer Science or equivalent work experience.

Preferred Qualifications:

  • Experience with infrastructure management tools such as VMware vSphere, Veeam
  • Familiarity with Icinga, Django, Python, Redis, RabbitMQ, Celery, Logstash, ELK Stack, Windows, SIP and/or SMPP protocols.

TeleSign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation. 

TeleSign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

TeleSign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
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    • SalesforceCRM

Location

TeleSign’s global headquarters is located just steps from the beach in Marina del Rey and provides breathtaking views of Santa Monica & Hollywood Sign
TeleSign Tells Employees with Ideas: Great, Make Them Happen
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An Insider's view of TeleSign

How does your team reward individual success?

It’s great to be successful at TeleSign! Managers are very good at recognizing achievements and inspiring you to go do more. And on the top of that - we have annual achievers’ trip for 20 top performers! Every year we travel and have fun in one of the most exotic and adventurous places in the world!

Maja

Principal Customer Success Manager

How do you collaborate with other teams in the company?

As a member of the marketing team, I create our content. One way in which we collaborate is on the putting green in the sales corner. I hold a daily standup with them and pitch ideas over a putting competition. I simultaneously help drive revenue for the company and improve my short game.

Dave

Communications & Content Marketing

How does the company support your career growth?

I started at the company 6 years ago in Sales Development. Since then, I’ve done business on 4 continents and 11 countries. I have had the opportunity to experience firsthand how digital transformation is shaping the world we live in and creating new opportunities and challenges for those that can operate in an ever-changing business landscape.

Andy

Sales & Strategic Alliances

How do you empower your team to be more creative?

Providing the freedom and space to operate, we encourage our teams to innovate constantly, using their creativity to land on new and exciting outcomes.

Tim

Chief Financial Officer

What makes someone successful on your team?

To be successful at Telesign you need to be passionate, driven, and have a great attitude. If you are motivated to learn new technologies, help refine our process or conceptualize solutions, you will fit right in. We are big advocates of diversity and inclusion and we love how different we all are here.

Ben

Director, WW Customer Success

What are TeleSign Perks + Benefits

TeleSign Benefits Overview

TeleSign’s global HQ is located just steps from the beach and provides breathtaking views of the Pacific Ocean, Santa Monica Mountains and the Hollywood sign. Perks include an entrepreneurial environment with a flexible work schedule and open PTO. TeleSign provides its employees the chance to grow their career at the cutting edge of digital identity at one of Silicon Beach’s fastest growing tech companies.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Free on-site garage parking.
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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