Senior Automation QA Engineer

| Greater LA Area

Senior Automation QA Engineer

You will be part of the Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems.

What you'll do

  • Improve our automation coverage by working closely with Products, QAs, and developers on automating our test cases and scenarios.
  • Maintain and extend our test frameworks as needed and develop new testing tools
  • Maintain and run automation scripts for new functionality and regression testing.
  • Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated.
  • Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable.
  • Work closely with Engineering to understand the Product Architecture and identifying, designing, or enhancing existing test frameworks.
  • Defect tracking and issue status reporting.
  • Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment.
  • Must be self-motivated and know when to seek guidance; detail-orientation is a must.

What you'll need

  • 5+ years hands-on software quality assurance testing experience, preferably with web and mobile applications in the software development industry.
  • 5+ years of in-depth experience developing test automation for business objects and entities independent of any available user interface.
  • 3+ years of hands-on experience in Automated Tests using Selenium.
  • 3+ years of experience with C# or other scripting language (Python, PHP, ruby etc.).
  • Capability to think & contribute from Framework perspective, effects of changes & upgrades.
  • Habit of writing clean, re-usable & parameterized code for Tests, ensuring coverage.
  • Good knowledge of SQL.
  • Experience with code deployments and version control systems (GIT).
  • Experience with creating automation on projects which integrate with third party APIs is preferred 
  • Experience with Continuous Integration and familiarity with Continuous Deployment tool such as teamcity, jenkins is preferred 
  • Experience implement and execute test automation cases using NUnit is preferred 
  • Ability to rapidly learn third party development / QA tools is preferred 
  • BS in Computer Science or related engineering field preferred. Strong relevant work experience in QA will be considered as well.

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

Los Angeles Business Journal Best Places to Work 2018
Inc 5000 Best Workplaces 2018
Inc 5000 America’s Fastest Growing Companies 2018
Mogul Top 1000 Companies Worldwide for Millennial Women 2018
Glassdoor/Battery Ventures Cloud Computing Companies 2018
Forbes Next Billion Dollar Startup 2017

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
ServiceTitan's dental plan covers 100% of the cost for preventative care
Vision Benefits
ServiceTitan's vision plan covers 100% of the cost for preventative care
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free lunches everyday and a fully stocked pantry with La Croix and your favorite cereals!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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