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BlackLine
BlackLine automates and controls financial close processes for midsize and large organizations.
Hybrid
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Jobs//Hybrid//Developer + Engineer//

Associate Salesforce Applications Analyst

Sorry, this job was removed at 11:08 a.m. (PST) on Monday, July 29, 2019
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RESPONSIBILITIES:

  • Resolve application issues.
  • Provision user accounts.
  • Execute data hygiene activities.
  • Train Salesforce users and trainers on newly built features and reporting.
  • Configure and administer SFDC including but not limited to custom objects/fields, validation rules, process builder, flows, page layout, permissions and workflow rules.
  • Document and maintain processes, policies, application configuration and help related materials for users.
  • Keep up-to-date on new Salesforce and 3rd party application products, features and functionality.

QUALIFICATIONS:

  • Bachelor's Degree in Computer Science, Information System or related fields.
  • 1+ years intense Salesforce experience in Salesforce.com administration and analysis.
  • Excellent written and verbal communication and interpersonal skills.
  • Ability to perform in a fast-paced, fast-changing work environment.
  • Ability to work cross-functionally and learn quickly.
  • Working experience of SFDC lightning migration is a plus.
  • A process
  • Experience in software or SaaS industry is a plus
  • Demonstrated salesforce.com administration/configuration and reporting analytics
  • A process before tools approach to problem solving
  • Working knowledge of 3rd party integrations and Appexchange packages including but not limited to Marketo, DocuSign, GainSight, Apttus, Conga and FinancialForce
  • Customer services oriented
  •  A positive attitude and enthusiasm to get things done
  • Creative approach to problem solving
  • Ability to assist in in creation of functional and prepare technical specifications
  • Must embrace in learning, sharing knowledge and working with changing technology
  • A team player who can collaborate with our internal team and other cross functional teams
    • Excellent analytical, technology, communication and problem-solving skills
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    Haider Ali
    Senior Software Engineer, Test
    SUPPORTING GROWTH
    Staying sharp and innovative
    Haider Ali’s job is to stay 10 steps ahead of users, finding issues before they ever make it to the customer. In his work as a quality engineer, Ali identifies the scope and severity of issues, reduces vulnerabilities and uses Selenium and C# to develop and maintain automated test cases. He’s appreciative of the way that BlackLine supports employees in learning new skills and tech through initiatives such as lunch-and-learns, hackathons and professional development reimbursement for attending conferences to learn new technologies and concepts.
    Haider Ali’s job is to stay 10 steps ahead of users, finding issues before they ever make it to the customer. In his work as a quality engineer, Ali identifies the scope and severity of issues, reduces vulnerabilities and uses Selenium and C# to develop and maintain automated test cases. He’s appreciative of the way that BlackLine supports employees in learning new skills and tech through initiatives such as lunch-and-learns, hackathons and professional development reimbursement for attending conferences to learn new technologies and concepts.
    Everyone in my team is friendly; they trust, support and listen to each other. We also have a solid leadership team who communicate well and provide resources for growth.
    Wayne Hosley
    User Researcher
    AUTHENTIC SUPPORT
    Compassionate teams solve problems together
    Kind and genuine. Those are the two most noticeable traits of the people on the user research team, according to Wayne Hosley. Those attributes are essential as the team works together to tackle the most difficult problems customers face and inform the product development process. It’s challenging work, but the team has lots of resources to support them — including, as Hosley fondly recalls, a robust itinerary of activities for mental health awareness month. “It was a great way to create spaces of inclusion and belonging for different people here at the company,” he said.
    Kind and genuine. Those are the two most noticeable traits of the people on the user research team, according to Wayne Hosley. Those attributes are essential as the team works together to tackle the most difficult problems customers face and inform the product development process. It’s challenging work, but the team has lots of resources to support them — including, as Hosley fondly recalls, a robust itinerary of activities for mental health awareness month. “It was a great way to create spaces of inclusion and belonging for different people here at the company,” he said.
    We have the opportunity to make a huge impact in the user experience of our products.
    Paula Smith
    Site Reliability Engineer
    GRATIFYING GRIND
    Teammates challenge and encourage each other
    There is never a dull moment on the ProdOps team. Paula Smith’s teammates are among the first to hop on major incident calls, handle monthly server patches and troubleshoot production issues. Despite the high stakes, it is rewarding work with a caring team. Smith worried early on — after joining full-time following an internship — that she might be treated differently, but it was an unfounded fear. “Even though our team is small, we always get the job done while helping each other along the way,” she said.
    There is never a dull moment on the ProdOps team. Paula Smith’s teammates are among the first to hop on major incident calls, handle monthly server patches and troubleshoot production issues. Despite the high stakes, it is rewarding work with a caring team. Smith worried early on — after joining full-time following an internship — that she might be treated differently, but it was an unfounded fear. “Even though our team is small, we always get the job done while helping each other along the way,” she said.
    We have so much respect for each other, and even when we don’t see eye to eye in our team, we still continue to teach each other and help each other grow.

    What are BlackLine Perks + Benefits

    BlackLine Benefits Overview

    BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

    Culture
    Volunteer in local community
    Partners with nonprofits
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Employee resource groups
    Employee-led culture committees
    Flexible work schedule
    Remote work program
    Diversity
    Documented equal pay policy
    Dedicated diversity and inclusion staff
    Highly diverse management team
    Mandated unconscious bias training
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
    Life insurance
    Pet insurance
    Wellness programs
    Team workouts
    BlackLine has been offering company wide virtual fitness classes such as, Aerobics and Yoga!
    Mental health benefits
    Financial & Retirement
    401(K)
    401(K) matching
    BlackLine provides employees with a 401(k) matching plan.
    Company equity
    Employee stock purchase plan
    BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Generous PTO
    Paid holidays
    Paid sick days
    Flexible time off
    Floating holidays
    Office Perks
    Commuter benefits
    Company-sponsored outings
    BlackLine hosts company outings several times per year.
    Free snacks and drinks
    Some meals provided
    Company-sponsored happy hours
    Onsite office parking
    We offer employees free on-site garage parking.
    Fitness stipend
    Home-office stipend for remote employees
    Professional Development Benefits
    Job training & conferences
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks

    Additional Perks + Benefits

    We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

    So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

    View full list of perks + benefits
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