Quality Supervisor

| Greater LA Area

Golden Bolt, the fulfillment branch of Golden Hippo, growing health and wellness company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most - our customers. We're growing fast, but our core values remain the same as when we were founded.

Golden Bolt is currently looking for a Quality Supervisor. The Quality Supervisor will assist the Quality Manager in providing leadership and supervision to the Quality & Regulatory Compliance team. The individual will aid in the management of the day-to-day shift activities of the assigned team, intervening as necessary to ensure the team’s goals and results are consistent with company direction. This role, in conjunction with the team, is responsible for supervising, scheduling and coordinating the activities of the team including ensuring implementation of all regulatory compliance standards and processes.

HERE IS WHAT WE OFFER YOU

At Golden Bolt you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. We also offer:

  • Competitive salary (DOE)
  • Employer-paid benefits (medical, dental, vision, life)
  • Matching 401K plan
  • Company Paid Snacks
  • Highly interactive work with a talented, passionate team

WHAT YOUR DAY IS LIKE

  • Prioritize department procedures for efficient workflow and communicate priorities effectively
  •  Establish Quality Management processes and procedures
  •  Ensure accurate documentation on quality related issues (CAPA, product complaints, product testing, etc)
  •  Lead Quality Management reviews and Internal Audits, deploy quality improvement strategies and initiatives, identify and share best practices and lead cross-functional focused improvement teams.
  • Oversee document management system, company quality guidelines and procedures, other controlled policies and procedures, instructions, forms, and records.
  •  Identify discrepancies in processes and other areas of productivity
  •  Oversee internal testing program
  •  Launch internal investigations when necessary
  •  Oversee in-house labeling project
  • Establish relationships with suppliers to communicate deficiencies in deliveries and or documentation

BEST CANDIDATES WILL HAVE

  • Bachelor's Degree in Chemistry, Biology, Food Science, Biochemistry or other related field 
  • Minimum 2 years in Quality role 
  • Preferred experience in a Quality role in food/supplement space with at least 1 year supervisor experience 
  • Knowledge of food GMPs, CAPA, and food warehouse environment
  • Detail oriented with strong managerial, planning, organization and project management skills
  • Strength in collecting, analyzing, and interpreting data results
  • Must be able to communicate effectively (verbally and written) with all levels of workforce
  • Self-driven, focused individual with strong time management and problem-solving skills
  • Ability to work in collaborative group environment as well as individually
  • Deadline driven and resourceful with ability to take direction
  • Proficiency in MS Office Suite (Word, Excel, Powerpoint) with HighJump/NetSuite experience preferred

Golden Bolt is always looking for smart, driven self-starters who are excited to build a place for themselves in one of the most fun, exciting companies in Los Angeles.

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Location

Golden Hippo is located in Woodland Hills, one of Los Angeles' finest neighborhoods.

An Insider's view of Golden Hippo

What’s the vibe like in the office?

It is professional yet lively and relaxed. The office is always buzzing with people exchanging ideas and discussing different ways to reach our goals. It’s fun to work in an environment that works hard, but plays hard too!

Tannum

Online Reputation Management Lead

How do you collaborate with other teams in the company?

We use a mix of Jira/Slack/Invision to help facilitate clear
communication between different departments. In addition to these applications, we thrive on face-to-face interactions which help everyone share ideas and feedback about different projects and we have tons of meeting spaces that help us be able to have focused and efficient conversations.

Anisha

Front End Developer

How has your career grown since starting at the company?

Unlike large corporations where individuals have very specific jobs that limit their duties and exposure to growth, Golden Hippo has allowed me to quickly gain a lot of valuable skills for my career growth. I have plenty of exposure to challenging assignments. I've also learned how to adapt and improvise as well as take on new duties.

Ahmad

Supply Chain Analyst

How do your team's ideas influence the company's direction?

Golden Hippo has a culture that encourages everyone to share ideas. For example, our customer care agents hear firsthand what customers are saying, so we’re able to take that information and funnel it back to the product developers, writers, etc. This allows us to directly influence the way campaigns are run and optimized.

Peter

Chief Customer Officer

What projects are you most excited about?

The Management and Leadership training initiatives. These programs are meant to support the development of our future Hippo leaders, regardless of their existing experience and career levels. L&D is planning on leveraging the knowledge of our existing leadership team and learning resources to ensure successful results for all training initiatives.

Claudia

Learning & Development Manager

What are Golden Hippo Perks + Benefits

Golden Hippo Benefits Overview

At Golden Hippo our benefits extend far beyond providing coverage for basic health services. Whether it's downloading the medical plan app, or having the ability to quickly connect to life balance resources, our benefit plans contribute to sustaining a well-rounded life.

Culture
Volunteer in local community
Various teams at Golden Hippo volunteer various local charities, as well as participate in food drives for the local food bank.
Partners with Nonprofits
Golden Hippo support various global charities through many of our brands, including Smile Train, Charity:Water, Vitamin Angels, and more!
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring managers train in how to be aware of unconscious bias during interview and hiring training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Company pays 100% of the employee's premium
Vision Benefits
Company pays 100% of the employee's premium
Health Insurance Benefits
Company pays 100% of the employee's premium
Life Insurance
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Monthly KPI bonus based on company performance
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We offer a lot of unique company perks! Some of these include free Crossfit classes, a fully-stocked kitchen, catered birthday lunches, free yoga and meditation classes throughout the day, and a dog-friendly office!

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