QA Manager (Aspire)

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We're Aspire, a ServiceTitan company
We're Aspire, the leading SaaS provider for commercial landscaping, snow and ice removal, and janitorial businesses. Recently acquired by ServiceTitan, the world's leading provider of software for the trades, our cloud-based business management system enables contractors to grow their business, streamline operations, provide insights, and ultimately impress their customers. When you join our team, you'll be a part of one of the fastest-growing companies in St. Louis, with an award-winning culture that's been celebrated by the St. Louis Business Journal and Inc. Magazine. Trusted by thousands of premier field services leaders in the U.S. and Canada, our solutions empower our clients to make better business decisions for their company. Our new partnership with ServiceTitan will enable us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.
What You'll Do:

  • Lead and mentor a group of Quality Analysts and work closely with Product owners, and developers on our test cases and scenarios.
  • Provide ideas and extend our test frameworks as needed and develop new testing tools
  • Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated.
  • Assist in designing test strategies, developing test tools, and implementing test cases to ensure the highest quality deliverable.
  • Work closely with Engineering to understand the Product Architecture and identifying, designing, or enhancing existing test and scenario repositories.
  • Defect tracking and issue status reporting.
  • Able to multi-task, triage issues, react well to changes, work independently in a fast-paced environment.
  • Must be self-motivated and know when to seek guidance; detail orientation is a must.
  • Must be able to work with teams across different time zones


What You'll Need:

  • 8+ years of hands-on software quality assurance testing experience, preferably with web and mobile applications in the software development industry.
  • Experience with managing and mentoring Quality Analysts.
  • Experience with code deployments and version control systems
  • Experience with creating automation on projects which integrate with third-party APIs.
  • Experience with Continuous Integration and familiarity with Continuous Deployment tools such as Bamboo, GitLabs.
  • Ability to rapidly learn third-party development / QA tools.


Education:
BS in Computer Science or related engineering field preferred. Strong relevant work experience in building QA teams will be considered as well.
Where You'll Work:
Our headquarters is located in Chesterfield in St. Louis County; however, some local positions will be remote until the time is right to return to the office while other roles are more office-based. Fully remote employees will stay remote.
Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.


At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

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Location

Our office is located in a buzzy, vibrant neighborhood with access to great restaurants and bars. Think small-town vibe with big-city amenities.

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