Product Quality and Compliance Manager

| Greater LA Area
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FabFitFun is a fast-growing and innovative lifestyle subscription brand seeking an experienced Manager of Quality Assurance for our House Brands to join the team at our Los Angeles HQ. This newly created role is responsible for building an in-house QA team and will create a testing, inspection, and supplier Quality Assurance program for our house brands that ensures the supply chain compliance and performance expectations are met. The Manager of Quality Assurance will drive the performance of suppliers, factories, and 3rd party providers in flawless execution and on time delivery for all house brand products. Many people know us for our seasonal subscription box, but this is an exciting opportunity to support our growing list of apparel and lifestyle house brands, including: Summer & Rose, Chic & Tonic, and xo, Sienna. 

What you’ll do:

  • Lead a team of quality professionals both in the US and overseas
  • Support the strategic global vision for the Quality Assurance team
  • Be the expert on regulatory requirements and the inspections process
  • Define, develop, implement, and manage a mandatory quality assurance and quality control program focused on product inspection, testing, factory social compliance, and QMS certifications
  • Drive the program and hold suppliers accountable in the delivery of product that meets all FFF requirements
  • Be the lead on the sample approval process ensuring 3rd party providers and in-house quality team has visibility to approved samples before and after production and delivery
  • Work closely with FFF’s Fulfillment Center on in-house inspections and ensure the results align with production in-line and final inspections conducted at the factory
  • Manage relationship and performance of 3rd party providers 

What you’ll bring:

  • Bachelor’s degree in Engineering, Statistics, Quality, or Supply Chain 
  • Minimum of 5 years of experience
  • Preferably 2 in a leadership/managerial capacity
  • Thorough understanding consumer product industry testing and inspection standards 
  • Strong knowledge of product specific construction standards, materials, and manufacturing processes/techniques
  • High level of accountability and technical experience in an inspection, testing, or manufacturing environment.
  • Critical thinker with ability to create strategic plans and execute them
  • Bi-lingual (Chinese is a plus)
  • Flexibility to travel is a must

What you’ll get:

  • Be a part of one of the fastest growing companies in the US that is revolutionizing e-commerce
  • Opportunity to own the quality function for multiple company verticals including beauty, fashion, home and more
  • Amazing benefits including medical, dental, vision, FSA, and 401k
  • Generous PTO 
  • Catered meals, kitchen stocked with great snacks and drinks
  • Free FabFitFun subscription and quarterly credit in the Add-Ons store

You bring the Fab. We'll bring the Fun. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
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    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • WrikeManagement
    • SalesforceCRM
    • IterableEmail


In the heart of West Hollywood! Close to many staples of the LA area including The Beverly Center, The Grove and popular restaurants and bars.
Out of the Box: How Subscription Box Service FabFitFun Experiments to Innovate

An Insider's view of FabFitFun, Inc.

How would you describe the company’s work-life balance?

After being at this company for a few years, balancing work and life has never been a concern for me. Between the flexibility to work from home when necessary, to traveling the world, this company always encourages a balance. I really appreciate that I never have to put my life on pause -- it’s a freedom that makes this company so wonderful.


Customer Acquisition Specialist

How do you collaborate with other teams in the company?

As a brand copywriter, part of my job is to spearhead our seasonal campaigns and make sure our creative is cohesive across all channels. This means I have recurring touch bases with each department, such as Marketing, Merchandising, PR, Talent Partnerships, etc.



How has your career grown since starting at the company?

My career has grown tremendously since joining FabFitFun in 2015! I started as a Jr. Account Manager, and have worked my way up to Director, Strategic Merchandising! FabFitFun helped me to not only switch teams, but also encouraged me to take courses on any skills that I wanted to improve for my new position.


Director, Strategic Merchandising

How do you make yourself accessible to the rest of the team?

I believe in casually connecting with my team on a regular basis. During lunch I will often go to one of our team rooms and eat with them, and aim to not talk about work. My hope is that this connection will encourage them to ask me when they need something. I also try to encourage direct feedback by being grateful for ANY feedback I receive.


SVP, People

What are FabFitFun, Inc. Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Each of our seasonal boxes partners with a charity/nonprofit organization.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some Meals Provided
FabFitFun offers 3 catered a meals a week at our HQ in West Hollywood. Breakfast provided on Monday, while Lunch is provided on Tuesday and Friday.
Happy Hours
Happy hours are hosted Once per month.
Paid parking available for all of our employees with a paid parking incentive for those who commute to the office and don't require a parking spot or vouchers.
Pet Friendly
Dog friendly office!
Relocation Assistance
Fitness Subsidies
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Generous compensation package and extensive benefits. 12 weeks’ paid parental leave. Free FabFitFun subscription and tons of beauty freebies! Daily impact on personalizing the FabFitFun member experience.

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