We’re looking for a Principal Software Engineer to be part of the engineering team at ServiceTitan. You must have a strong background in responsive web application development and experience in optimizing complex algorithmic problems.
We make a huge impact on thousands of companies in U.S. and abroad by enabling them to be way more efficient. Many of features we offer — in particular, Machine Learning and AI-driven scheduling and dispatch automation — are light-years ahead of what currently exists on the market, and we love to hold this position. We build for perfection, use the most modern tools on .NET platform, have an amazing culture, love to solve complex problems, and don't fear to experiment. If you share the same values, you might find yourself in perfect company!
As our Principal Software Engineer, SmartDispatch, you will: 

• Architect, design, implement, and optimize approximate solutions for NP hard problems and back end features
• Research scientific articles for solving NP hard problems
• Working on requirements and documentation
• Communicate effectively with other engineers

To be successful in this role, you'll need:

• M.S. or PhD in Computer Science, Physics, Engineering or a related technical field
• 8+ years of industry experience
• 6+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)
• Expert-level knowledge of:
• Algorithms and complex data structures (including but not limited to A*, max flows, round hashing, BST, Trie)
• Microsoft .NET technology stack (C# / .NET, Web APIs) and SQL databases (Microsoft SQL Server or any other)
• Redis
• Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)
• Git, unit testing, debugging, profiling, performance monitoring
• Strong communication and technical writing skills

Desired but not required

• 1+ years of experience on designing algorithms for NP hard problems
• Expert-level knowledge of HTML5 and JavaScript; experience with React
• Experience with PowerShell / Windows scripting
• Experience with Docker
• Experience with Log / metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)

Why ServiceTitan?

1. Work/Life Balance: flexible work schedule, flexible PTO, parental leave 
2. Health & Wellness: company-paid medical/visual/dental insurance, 401(k) retirement plan with company match, lunch provided everyday, fully-stocked kitchens, weekly meditation, wellness rooms, discount on Classpass
3. Enrichment: professional development workshops, diversity charter groups, an orientation program, career pathing opportunities

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

Life at ServiceTitan 

http://instagram.com/lifeatservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

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