Sr. Software Engineer

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LOCATION:        Santa Monica, CA
TITLE:                 Sr. Software Engineer (Systems Development)
REPORTS TO:    Director, Platform Engineering

As a Platform Engineer you’ll be responsible for leading the architecture and implementation of new features and capabilities for our highly-scalable, secure communication platform impacting the lives of doctors, nurses and patients. The successful candidate is an accomplished, hands-on platform engineer with multiple large-scale, distributed services under their belt and has a passion for solving challenging problems and building distributed, mission-critical systems.
What You'll Own:

  • Own the end-to-end architecture for our secure communication platform
  • Deliver ongoing feature and performance improvements for the leading healthcare communication infrastructure
  • Work closely with the client and product teams to refine requirements for technical implementation
  • Provide technology leadership to ensure the architecture of a robust, scalable, secure product platform
  • Deliver innovative technology solutions that enable new product features and ongoing performance improvements
  • Work with the quality assurance team to ensure automated testing and verification of platform updates
  • Collaborate with the Data Engineering team to ensure all system metrics are measurable and tracked

What You've Accomplished:

  • BS degree or higher in CS, EE or related discipline
  • 8+ years experience in software engineering, 3+ years experience with functional/asynchronous programming and/or object-oriented programming (Erlang a plus, Elixir, Go, Scala, Haskell, Java)
  • Experience architecting large-scale distributed platforms for scale, security, and reliability
  • Have significant hand-on experience with multi-threading, concurrency, actor systems
  • Strong systems analysis and design skills
  • A thorough understanding of modern development practices and methodologies
  • Demonstrated ability to communicate effectively with both technical and non-technical staff
  • Cassandra, Redis, and Healthcare IT experience a plus
  • Experience with all phases of application development lifecycle - from requirements gathering to production deployment and support

What You Bring to the Table:

  • Ability to motivate and engage with high-performance teams in the delivery of innovative solutions at start-up speed
  • A team player who enjoys communicating technical designs and decisions to the team and leading them in delivery
  • The wisdom to always be thinking ahead and ability to deliver durable, lasting architectures
  • An insatiable appetite for learning new approaches, technologies and architectures and maturity to apply these judiciously
  • Able to deftly deliver complex solutions on an aggressive timeline without sacrificing quality or flexibility


Who We Are:

As healthcare’s largest provider of clinical communication solutions, TigerConnect helps physicians, nurses, and other staff communicate and collaborate more effectively, accelerating productivity, reducing costs, and improving patient outcomes. With over 6,000 facilities, delivering hundreds of millions of messages monthly, TigerConnect continually delivers advanced product innovations and integrates with critical hospital systems such as the EHR, nurse call, and scheduling solutions. It is recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, and a Best Places to Work in Healthcare 5 years in a row (2015, 2016, 2017, 2018, and 2019). TigerConnect currently has over 130 employees with offices in Santa Monica, San Jose, and Shanghai.


Why We’re Different:

  • We are the largest provider of clinical communication and collaboration solutions in the U.S.
  • We're making much-needed, major changes in the healthcare industry - allowing nurses and doctors to treat more patients, more quickly
  • Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
  • An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (www.tigerconnect.com/about)
  • A fun environment that embraces a “work hard-play hard” culture
  • We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
  • This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan



TigerConnect is an Equal Opportunity Employer.

*Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • ElixirLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • ErlangLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • ZoomCollaboration
    • TigerConnectCollaboration

Location

2054 Broadway, Santa Monica, CA 90404

An Insider's view of TigerConnect

What does your typical day look like?

One of my favorite things about TigerConnect is the transparency and openness of the company. We kickoff each week with a company all-hands where the strategy and vision are discussed.

Everyday is different - while some companies are slowing down, TigerConnect is accelerating which means more projects and the ability to really make an impact.

Les

Sr. Web Developer

How has your career grown since starting at the company?

Leadership at TigerConnect always encourages me to expand and apply my knowledge into other areas. I applied myself to work on projects across all platforms with cross-functional teams. This helped me grow from QA Eng to Sr. QA Eng and then to the Mobile QA Manager. I've always liked to explore, learn and grow and TigerConnect allows me to do that.

Yelena

Mobile QA Manager

What kinds of technical challenges do you and your team face?

My team is responsible to provide product support for our customers. We have to be empathetic and understanding of their situations and able to provide in-depth knowledge of our products and their functionality. To accomplish this, we ensure training and documentation is current and have designated SMEs for the products and services we offer.

Jose

Sr. Director, Client Care

What are TigerConnect Perks + Benefits

TigerConnect Benefits Overview

- Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks
- Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
- Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities
- LinkedIn Learning License for you to continue self-paced learning
- Flexible time off policy for salaried employees with no limit on the number of days off
- Life Insurance coverage
- Additional Voluntary Insurances (legal, pet and critical illness)
- Exclusive discounts for destination travel, restaurants, and much more

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person all-hands provided for local employees and zoom option is available to all other employees globally.
In-person revenue kickoff
Flexible work schedule
Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to _12__ weeks of parental leave for the primary caretaker.
Family medical leave
Company sponsored family events
TigerConnect sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
TigerConnect provides weekly Wednesday Food Trucks and a fully stocked kitchen with various snacks, breakfast and lunch foods.
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
TigerConnect offers employees professional development opportunities like Onsite training courses and the ability to attend job related conferences and seminars.
Lunch and learns
TigerConnect hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Our mentorship program includes : 1-to-1 programs, Cross-department programs, Leadership mentoring.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We have paid industry certifications available.

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