Ready to be a Titan?

The Network Engineer (NE) will report to the IT Operations Manager. The role of the Network Engineer is to support the design, implementation and operations of Wide Area Networks (WAN), Local Area Networks (LAN), Wireless Networks and the implementation and administration of firewalls and firewall policies.

What You'll Do:

• Assist in the design and implementation of wide area networks including SDWAN, network switches, network routers at data centers and remote office locations

• Install and configure necessary network monitoring and management systems

• Maintains documentation regarding network configurations, operating procedures and service records relating to hardware and software

• Assist with network design and implementation of firewalls and applies firewall policies and rule sets to multiple systems with impeccable documentation

• Implements and manages Cisco Meraki Access Points.

• Perform regular network and firewall monitoring to identify potential intrusions or high utilizations

• Manage tasks and projects in Jira

• Participate in after business hour support and incident, response escalations

• Work with colleagues to meet team goals and improve and automate processes and practices

• Perform other tasks as requested by the IT Operations Manager

  
  

What You'll Bring:

• Associates degree in information systems, computer science or equivalent work experience with associated certifications.

• 6+ years of experience in routed networks, operations and firewall rule administration

• Fortinet Switch and Firewalls(mandatory requirement)

• SDWAN experience a plus

• OSPF

• VLANs (802.1q), QoS (802.1p and DifServ)

• IPSEC

• Experience with cable plant and management, working with vendors and contractors related to new office setup.

• Amazon / Azure administration a plus

• Experience administering firewall policies 

• Experience with configuration, installation, troubleshooting, and supporting network equipment, wireless access points

• Detailed oriented and organized

• Automation skills, some scripting experience

• Familiar Windows, and Linux OS in virtual environments

• Experience with Network Monitoring systems

• Excellent client relationship skills and woks wells IT and non IT individuals

• Ability to work independently

• Excellent documentation skills 

• Excellent verbal and written communication skills

• Ability to work early mornings and/or late nights to execute critical network changes and deal with outages

• Ability to learn new and unfamiliar technologies and products, independently using documentation and online resources

• Works well in a fast-paced environment with tight timelines for deliverables

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.