Manager, Quality Assurance

| Remote
InStride is a public benefit company whose mission is to develop the workforce of the future by helping employers provide career-boosting education opportunities to their employees through a network of high-quality academic institutions. We believe the most enduring way for companies to achieve transformative business and social impact is by investing in their people.
Role Overview
Working with the Director of Engineering, this role will be accountable for the product quality of our Learner, Partner and Experience platform. The ideal candidate would have previous experience building web and mobile digital quality products for large enterprises, a consistent track record building and growing teams from the ground up, and a passion for our mission!
The QA Manager will be owing the overall end-to-end quality of InStride’s software platform and digital offerings, championing quality assurance standard methodologies, and innovation. This individual will also be accountable for ensuring high automation to minimize manual testing efforts. You will drive key engineering and business decisions that will contribute the long-term vision and reputation of InStride. This role requires technical know-how, a desire to do hands-on(not just be a manager), and mentoring the QA & automation teams!

Responsibilities

  • Lead and own the quality of the products at company level, entire QA approach including Function testing, exploratory testing, performance testing, integration & E2E testing. Work closely with other Engineering and Product teams to continuously improve team practices, culture, and process.
  • Plan, coordinate and support the implementation of a balanced and reliable suite(s) of automated tests in support of our CI/CD pipelines
  • Own the product quality and be the gatekeeper for engineering releases, work with a team of quality engineering professionals to ensure the highest quality product delivery. Develop innovation strategies, processes, and standard methodologies
  • Own the work of small groups of 10+ engineers, including offshore associates, for assigned engineering project, plan and coordinate shared QA resources for different teams, multi-functional projects (medium- to large-scale), and initiatives
  • Help Agile teams to maintain a good balance between product velocity and quality. Own the discovery phase of medium to large projects to come up with the high-level design

Ideal Profile

  • Proven working experience(8+yrs) on software quality, with at least three years in a technical leadership/management role in QA and automation
  • Proven experience (5+yrs) in testing web, mobile, cloud-native and hybrid applications, and deep familiarity with open-source tools and workflows (e.g., Cucumber, Selenium, Cypress, JMeter, Robot)
  • 3 or more yeas of experiences in demonstrated ability to working within an agile workflow in a CI environment. Collaborating with and working in multi-functional teams, including product, user experience, project management, etc.
  • Experience with infrastructure and cloud environments a plus (e.g., Docker, Linux, AWS, GCP, etc.). Working experience with CI tooling a plus (e.g., Jenkins, CircleCI, TravisCI, etc.).
  • Experience in developing and crafting frameworks - Java, JavaScript, Python, Perl, and web technologies.
  • Experience in working with local and remote teams to scale up or down quality initiatives or projects. You are comfortable working with and mentoring more junior colleagues
  • You are passionate about quality and quality-focused technologies for both software and data. You stay up-to-date in a constantly evolving industry and promote QA standard methodologies
  • Bachelor’s degree in Computer Science related field or related work experience
  • Comfort with ambiguity and a “no job too small” startup mentality

InStride is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please discuss your requested accommodation with our HRBP.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Dynamo DBDatabases
    • AWS RDSDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • WrikeManagement
    • WordpressCMS
    • SalesforceCRM

Location

Our DTLA office provides easy access to public transportation, great restaurants, museums, and other attractions.

An Insider's view of InStride

What’s the vibe like in the office?

At InStride we operate in a fast-moving environment, which makes it really fun. There’s a lively energy in the office and a sense that we’re all in this together.

Michelle

VP, Academic Partnerships

How do you collaborate with other teams in the company?

The nice thing about InStride is that we’re really empowered to take the initiative and collaborate with other teams to think through solutions. Everyone is comfortable around one another and is open to sharing ideas–it doesn’t matter what team you’re on or what level you’re at.

Michael

Manager, Engineering

How does the company support your career growth?

Lifelong learning is core to the mission of the company but also the goal for our staff, and I think that’s really important. The Step Forward program means a lot to me because I never thought I would go back to school for my master’s and thanks to InStride I’m super excited to enroll.

Kat

Executive Assistant

What are some social events your company does?

We have the InStride Supper Club where every month we try a new restaurant. As a big foodie myself, that’s something I really enjoy.

Alex

Manager, Growth Marketing

What are InStride Perks + Benefits

InStride Benefits Overview

We want InStriders to thrive and feel supported. Here are a few perks and benefits we are proud to offer our team.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
On a weekly basis, we have yoga, guided meditation, HIIT, Pure Barre classes to name a few.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Semi-annually.
Game Room
Our game room is shared and includes ping pong, pool and a wine fridge.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted On occasion .
Parking
We offer employees A parking subsidy.
Recreational Clubs
Our clubs are growing but here are a few. Our Supper Club for foodies. Our Give Back program to support our local community. Our weekly Creative Juices on Wednesdays to think outside the box.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend

Additional Perks + Benefits

As part of our mission to enable lifelong learning, we provide full tuition coverage for InStriders to earn a degree or credential from a university online within our network.

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