Jr. Integration Engineer
We're WELL and we’re the modern communication platform for the $3 trillion healthcare industry. Using WELL, patients engage with their healthcare teams on their schedule and based on their preferences.
We are well-funded and growing quickly. More than 1,000,000 patients use our platform to communicate with their physicians and other healthcare professionals. Our investor’s portfolios include companies like Intercom, Wag, Uber, and SurfAir.
As an early employee joining our 50+ person team, you’ll have a unique opportunity to make a meaningful difference in people’s lives by improving their everyday interactions with their healthcare providers.
SUMMARY
Behind the scenes, health systems have hundreds (and sometimes thousands) of different systems that must communicate with one another. At WELL, we connect with the systems in the hospital that need to communicate to patients. A junior integration engineer is responsible for ensuring all of our live client integrations are maintained and supported. You resolve integration defects, troubleshoot potential bugs, and make enhancements to integrations. You will have opportunities to engage with clients, assist in new integration design, and develop integrations with clients. If you enjoy a spectrum of deep technical work and client engagement, this is the role for you.
Responsibilities include:
- Leverage the Mirth Integration Engine and the AWS platform to investigate, diagnose, and solve customer integration issues
- Assist in monitoring the health of the integration platform, proactively working to remediate problems which will impact system performance, message delivery, or availability
- Effectively communicate technical issues with clients in non-technical language
- Develop solutions to integrations bugs
- Work with account managers and client support to ensure all customer integrations are stable
REQUIREMENTS
- Bachelor’s degree or higher in engineering, computer science, math, or a related field
- Some experience in one or more programming languages
- Strong written and verbal communication skills
- Strong analytical, problem solving, and logical reasoning skills
- A desire to learn software engineering skills and best practices
- A passion for managing data and connecting systems
BENEFITS
- Full Health Benefits (Medical/Dental/Vision)
- Generous equity package
- Unlimited Vacation / PTO
- Located in the heart of downtown Santa Barbara
- Monthly commuter stipend
- Fantastic company culture
- Frequent happy hours and events
- Stocked kitchen
- Ergonomic desk setup
- Dog friendly office