About LegalZoom

We believe that everyone should have access to professional legal advice. So, we’ve built a trusted and accessible technology-based platform to reduce barriers and help empower millions of people to grow their business, care for their families, protect their ideas and more. From Estate Planning, to Business Formations to IP, we’ve helped millions of customers, providing the protection and peace of mind they need. To date, we’ve grown to become the leading provider of online legal solutions for families and small businesses, and we’re committed to making our services even more valuable and easier to use than ever before. Join us!

Overview

The Group Manager Engineering, Product Experiences will be responsible for leading a talented team of software engineers who are responsible for designing and implementing websites and amazing user experiences that have scale and speed. This role requires the ability to balance between people management, leadership, and technical responsibilities. This position will collaborate with senior product, operational, as well as other engineering leaders.  This role will be responsible for leading a staff of full-time and contract professionals in multiple locations globally. This position is an excellent opportunity to drive the future of our software framework, platform and marketing systems to provide value to our Marketing, Product and User Experience teams while driving a more streamlined experience for our direct to consumer and SMB customers.

The Group Manager Engineering, Product Experiences role will be responsible for mentoring and growing team members within the engineering organization. They will also be a partner in determining the future direction of web development best practices within the engineering organization, and be a part of the execution of that direction.
 

DUTIES AND RESPONSIBILITIES

• Provide functional and technical leadership to Engineering department
• Promote technical innovation and influence product roadmaps across functions and capabilities related to software engineering
• Closely partner with product, sales, and operational teams to influence product decisions, roadmaps and provide subject matter expertise
• Build software solutions which meet and exceed operating targets of reliability, scalability, security, maintainability and performance
• Champion efforts focused on attracting, developing and retaining a high performing team, offer ongoing feedback, professional growth opportunities and overall career guidance
• Be a driver of employee engagement, empowering your teams to not only champion their own efforts but to encourage others to be truly vested team players
• Employ agile based development methodologies in partnership with Project Management stakeholders.
• Champion continuous improvement and simplification of technology and underpinning stacks
• Continuously improve SDLC processes including comprehensive code reviews, automation, etc.
• Create teams that play to the strengths of individual team members while identifying opportunities for development/mentoring
• Contribute to the department’s identity, standards, guidelines and best practices
• Foster lasting and valuable relationships with external vendors that help drive your teams’ success
• Manage the day to day execution of product development activities that help to deliver on strategic goals
• Managing and working with remote development teams, possibly across several time zones while still maintaining high quality
• Partner with architecture stakeholders to develop solution designs
• Maintain deep technical and business knowledge of industry directions and trends in the area of application architecture and programming languages
• Drive to deliver technology and products in the roadmap on schedule and with the highest quality
• Provide support for operations and support teams, including root cause analysis and preventative analysis
• Promote a DevOps culture that enables developers to execute quickly and with quality

CANDIDATE QUALIFICATIONS

• Bachelor's Degree in Computer Science or related field required (Master's Degree desirable)
• 7+ years in a leadership role including experience leading a software engineering team, setting priorities and plans to meet business goals and objectives
• Minimum of 5+ years of management experience in ecommerce
• Broad experience building, leading, managing and mentoring high-performance Agile-based engineering teams
• Knowledge of object-oriented design and proven implementation skills
• Deep understanding of computing systems, software architecture and processes
• Experience leading large teams of 10+ software engineers both co-located and distributed
• Experience in marketing technologies including A/B, multivariate and multi-page testing, Web Content Management, Analytics, Blogs and Marketing Automation
• Experience building and consuming APIs using one of: Node.js, C#/.Net, Java
• Knowledge of RDBMS and/or NoSQL exposure (SQL Server, MySql, Mongo, Redis, Cassandra
• Experience working with Distributed systems and systems at scale
• Experience with modern web technologies including deployment automation tools, HTML, CSS, JavaScript and other front-end development frameworks
• Hands on experience with Angular or React as well as a track record of delivering amazing solutions with either
• Experience optimization and delivering solutions with performance as a core tenet
• Experience with integrating CDN’s, such as Akamai, Cloudflare
• Expert in building unit tests and UI testing frameworks with tools like Jasmine, Karma, Protractor, Nightwatch, etc…
• Familiar with hosting both in the cloud (AWS, Azure, Google Cloud) as well as on premise
• Experience with GIT version control system
• Versed in both Linux and Windows Server operating systems
• Understanding of continuous integration / continuous delivery concepts and the ability to troubleshoot related issues
• Excellent verbal and written communication skills
• Strong sense of self-motivation, organization and attention to detail
• Strong analytical skills
• Experience delivering in Agile methodology
• Demonstrated success in building and maintaining relationships with key technology vendors and internal stakeholders
• Experience working in a high demanding and fast paced environment
• Ability to successfully manage multiple complex projects simultaneously
• Strong oral and written communication skills
• Experience working in a high demanding and fast paced environment
• Ability to successfully manage multiple complex projects simultaneously

Preferred skills

• APM
• js
• Docker / Kubernetes

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity.