Engineering Manager
ABOUT WELL HEALTH
Our Mission: Make healthcare the gold standard in customer service.
What We Deliver: WELL™ Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, and telephone. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.
Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.
Our award-winning culture: In 2021, WELL Health was named #10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA for two consecutive years. Additionally, WELL Health is proud to be named #484 on the Inc. 5000 list of fastest growing private companies, and #133 on Deloitte’s 2021 Technology Fast 500. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare.
SUMMARY
WELL’s Engineering team is looking for a talented Engineering Manager. This is an exciting opportunity to play a critical part in rapidly scaling up our engineering capacity to meet business demands. You will be directly responsible for ensuring that your agile team delivers stories with high quality and velocity in a manner consistent with WELL Health’s technical standards. You will work closely in a Triad structure with a Product Manager and Designer to ensure such delivery.
RESPONSIBILITIES
- Technical Guidance: Foster strong technical practices through code reviews, architectural design collaboration and security within your team
- Execution: Partner with Product Manager to ensure sprints are aligned with work that is high value. Unblock and empower the team to be agile and high velocity. Be willing to get hands-on with the code when needed
- Delivery: Own the responsibility for successful delivery against OKRs. Lead the team in establishing best practices in estimations, story scoping, balancing trade offs, executing against commitments and increasing accountability
- Project Management: Collaborate with Senior Management, Direct Reports, Product Managers, Designers, DevOps and QA to ensure smooth relationships. Work with peer Engineering Managers to optimize cross team collaboration
- Strategy: Partner with Product, Design, Senior and Staff engineers to drive business, product and technical strategy to meet the product and technical goals for the team
- Retention and Hiring: Work with Recruiting and HR departments to conduct interviews and hire new engineers. Actively work to engage and retain the existing talent and experience on the team
- People Management: Provide career development, coaching and mentorship to your direct reports. Conduct performance reviews and provide real-time feedback to drive high performance
- Communication: Keep teams aligned on how their work ties into the overall strategic initiatives of their org and the company. Use fitting opportunities to bring transparency and crisp communication to their team
- Team builder: Build high performing teams. Empowers your team(s) and leaders. Gives them the authority and support to make decisions
- Relentlessly works towards improving engineering excellence, process and culture
REQUIREMENTS
- Bachelors degree in Software Engineering, Computer Science, or equivalent. Strong technical foundation in software engineering design principles
- 4+ years of experience in Software Engineering
- 2+ years experience managing or leading software engineering teams developing SaaS products in an agile environment
- Understanding of modern backend (microservices, cloud, distributed systems)
- Proficient in one of the core languages (Java, TypeScript, Python, Golang, etc.)
- Experience building enterprise SaaS products in highly regulated environments with low risk tolerance is highly preferred
- Experience in coaching and mentoring software engineers
- Experience in building empowered teams and processes
BONUS
- Experience working with remote teams
LOCATION
WELL Health is headquartered in Santa Barbara, CA. For this role, if you are located outside of the Santa Barbara area, we are open to candidates that are currently located within the United States and are interested in working remotely. #LI-Remote
WORKING AT WELL HEALTH
- Fantastic company culture – occasional Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.
- Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!
- Learning and development – frequent events and tools available to help our employees #PursueGrowth.
- Career mobility – we promote from within and have opportunities for employees to transfer between teams.
- Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.
- Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).
Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram (@wellhealthinc) to hear from our employees about working at WELL.
Committed to Diversity, Equity, and Inclusion
WELL Health is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL Health are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. WELL Health is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role!
We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL Health is committed to providing employees with a work environment free of discrimination and harassment; WELL Health will not tolerate discrimination or harassment of any kind.
Candidates should be aware that WELL Health currently maintains a policy requiring all employees (Resident, Mobile and Remote) to be fully vaccinated. New employees should be fully vaccinated by their start date. WELL Health is an equal opportunity employer, and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.
