Company Description
At NBCUniversal, we believe in the talent of our people. It's our passion and commitment to excellence that drives NBCU's vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It's what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
Job Description
NBC Universal has an exciting opportunity for a talented individual to become a Compute & Virtualization Infrastructure Engineer within the Operations & Technology (O&T) organization, with a specific focus on NBCU Broadcast infrastructure. O&T supports enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally.
The Compute - Linux Engineer will partner with NBCU Technology leadership on day-to-day operations, including VM deployment, OS access tickets, Linux troubleshooting, ESXi configuration, SOX auditing, and performance troubleshooting. Working within an agile framework, updating tickets in Jira/SNOW, collaboration with cross-functional business leaders and partners, to provide "best in class" support for our NBCU local stations and global enterprise customers.
Salary: $120,000 - $140,000 USD
Team

• Work on site at least 3 days a week at either the Denver Colorado, Englewood Cliffs New Jersey, or Los Angeles California locations
• Develop & maintain engagements with Infrastructure Engineering, MSP resources, facility support, vendors, and Application teams to provide end-to-end delivery and support of appropriate infrastructure solutions.
• Provide level 1/2 operational support for ticket completion, incident management and problem management resolution, including participation within a 24x7 on-call rotation
• Demonstrate a dedication to building and maintaining a stable, high-performance technical environment
• Embrace your role as the ultimate responsible party and senior subject matter expert for technology.

Required

• Advanced knowledge for management/build/troubleshooting in any of CentOS, Oracle Linux, RHEL
• Experience with OS monitoring and performance management
• Experience troubleshooting with tool such as strace/dtrace/tcpdump
• Experience performing tuning Linux Kernel
• Experience with Compute hardware vendors including Cisco/HP/Cisco/Dell along with general data center facility wiring/fiber/connectivity requirements.
• Working knowledge on networking protocols, routing, network topology
• Ability to develop enterprise compute processes and technology standards
• Manage and implement automated operational tasks to improve reliability and standards
• Scripting experience. Ex: Python, Shell, PowerShell
• Automation experience. EX: Ansible, CI/CD, GIT
• Familiar with agile methodologies working in JIRA based sprint structures

Preferred

• Familiar with Block/File/Object storage technologies.
• Management/build/troubleshooting of virtualization/OS technologies, specifically VMware
• Familiarity with backup technologies, recovery scenarios, high availability designs and solutions
• Familiar with ServiceNow or other ITSM related toolsets

Client management

• Partner with Business & client teams in building/articulating technical requirements and recommendations
• Strong customer service skills and unfailing professionalism
• Partner closely and collaborate enthusiastically with both clients at the local facilities and peers across O&T
• Demonstrate impeccable written and verbal communication and presentation skills for both technical and non-technical audiences
• Work closely with Business Engagement, operations teams, clients, and executive management both formally and informally
• Track timelines, manage priorities and schedules, and set client expectations
• Partner with Business Engagement team to capture technical requirements, provide solutions and ensure resources are available to hit required timelines.

Monitoring and Security

• Collaborate closely with the NBCU cyber security team to build repeatable systems with security best practice and hardening
• Preferred familiarity with PCI and SOX procedures and controls
• Build out of enterprise-wide monitoring systems with automated alerting and dashboarding interfaces for easy troubleshooting

Qualifications

• B.S degree in an Information Technology related technical discipline or 5+ equivalent practical experience required
• 1-2 years of recent experience with Cloud based technologies
• 1-2 years of experience with scripting
• Must be willing to work evenings, overnights, weekends, holidays with little or/no notice

Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.