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Director, Sales Solutions

| Greater LA Area
Role & Responsibilities
  • Managing the sales engineer team responsible for supporting the sales organization
  • Work closely with product owners to align on quarterly development planning
  • Manage all sales originated feature requests
  • Manage all sales originated custom engagements and the scoping process
  • Responsible for maintaining Jira for the sales organization
  • Oversee integration engagements with 3rd party solutions
  • Provide on line demonstrations that encompass both core and custom solutions
  • Work with sales management on all RFP responses to address technical responses
  • Meets with key clients, assisting sales representative with maintaining relationships and strategic planning
  • Provide weekly product updates to the sales organization
  • Oversee customer relationships around labs, pilots and unique engagements
  • Maintain inventory on sales demonstration team across the sales team
  • Work with marketing and sales management on trade show coordination
  • Directs staffing, training, and performance evaluations to develop the sales engineering team
  • Work cross functionally with product to understand initiatives and provide information on custom solutions being developed
  • Work directly with customers to gather requirements and use cases
  • Develop quality assurance standards and testing best practices
  • Motivate the team to delivery high quality demonstrations that extend the capabilities of our core solutions
  • Build / Refine playbooks and processes to allow for scale
  • Conduct 1:1 sessions with each team member to help with skill and career development
  • Project assignments and resource planning
  • Identify skill gaps within team and create training plans to address the gaps
  • Drive the organization towards best practices and technologies that best fit the customer requirements
  • Understand the long-term business objectives and suggest technical strategies to meet those objectives by introducing innovation through technology
  • Actively participate in the development process, as needed
  • Work closely with product management, software development, quality assurance, sales, and the executive leadership team
  • Partner with technical stakeholders to ensure that standards and governance are enforced across our technical footprint
Knowledge and Skills Required
  • Must have experience with Android and IOS platforms
  • Must have experience integrating systems across multiple tiers
  • Comfortable communicating architecture to all levels of management and customers
  • Excellent knowledge of software development methodologies and processes
  • Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment
  • Strong analytical, prioritization, and troubleshooting skills
  • Strong leadership skills and experience successfully managing teams
  • Work and communicate internally and with the customer at all levels, including engineers, end-users to C-suite
  • Experience and understanding hybrid cloud solutions
  • Efficient at using Jira and Confluence as part of a daily routine
  • Effective in responding to RFP’s, creating ROI and Case Study documents
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • PHPLanguages
    • PythonLanguages
    • ReactLibraries
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • PardotEmail
    • SalesloftEmail

Location

6601 Center Drive West , Los Angeles, CA 90045

An Insider's view of Appetize

What’s the vibe like in the office?

I started at Appetize when it was (literally) in a garage as one of the first 10 employees. Even as the company nears 200 employees, it has never lost its startup charm. Everyone up the ladder is approachable and truly fun to be around – both inside and outside of work. It’s my first job where I don’t know how many hours are left in the day!

Mike

Operations Product Manager

What makes someone successful on your team?

Someone who will take initiative, ask questions, be excited about learning, and have innovative ideas while keeping company goals in mind. This does not come from putting in long hours, but from putting in meaningful and productive time to work on projects that are priorities not only for the short-term but the long-term success of the business.

Courtney

Controller

What are Appetize Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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