Director of Engineering, Operating Model

| Santa Monica
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POSITION SUMMARY

As Director of Engineering, Operating Model, you will have a unique opportunity to design and develop core data warehousing functions, pricing capabilities, forecasting processes (focused on the customer lifecycle and energy usage), and machine learning applications to fuel Inspire’s top-line growth.  Working with the Commercial Strategy team, you will develop and execute strategic initiatives for evolving our data, pricing and forecasting platform on both 3rd-party software and internally built applications.

In this role, you’ll be at the center of the growth and lifetime value strategy at Inspire.  You will partner with product, design, strategy, marketing, finance and cross-functional development teams such as infrastructure and security to analyze, measure and improve the process and capabilities of each team, and execute on high-quality projects and programs.  Continuous, broad communication and relentless enthusiasm for problem solving is a must in this role.  You are highly agile and someone who thrives in the face of ambiguity.  You love to straddle the line between the technical nuances and the strategic nature of a wide-array of challenges that face our business on a daily basis.

THE DIRECTOR OF ENGINEERING, OPERATING MODEL HAS FIVE MAIN RESPONSIBILITIES

  1. Manage the engineering function that supports our Operating Model system.
  2. Develop products and strategies that drive critical KPIs including cost, margin, growth and retention objectives across Inspire’s member portfolio.  
  3. Design and implement capabilities that provide critical business insight and continuously improve on our various forecasting models and pricing effectiveness.
  4. Lead the scoping, design and implementation of cutting edge machine learning-based applications that measure accuracy, provide insight and drive continuous improvements across customer lifecycle pricing, customer lifetime value, energy forecasts, cost and revenue.
  5. Create critical tools for Inspire leadership to make better-informed decisions at both the strategic and operational level with regards to portfolio pricing and forecasting performance.

SOME 2020 DELIVERABLES

  • Deliver the Operating Model system
  • Manage the product roadmap:  Develop and execute strategic initiatives for evolving our Pricing and Forecasting platform on both 3rd-party software and internally built applications.
  • Collaborate with finance, commercial strategy, analytics and data engineering to define and map business requirements to strategic initiatives.  Ensure that roadmap decisions are driven by an understanding of what will move the needle now and in the future.
  • Work cross-functionally to define, develop and ship capabilities for personalized pricing.
  • Make a significant impact on forecast accuracy across key growth areas:  energy usage and customer lifecycle.
  • Assess 3rd party capabilities across the forecasting and pricing ecosystem to inform Inspire’s roadmap.

SUCCESS METRICS

  • Progress on defining and executing roadmaps.
  • Meeting launch dates for critical business objectives.
  • Ensuring that products released are performant, stable and scalable in line with Product Line KPIs:
    • Pricing and Forecasting system availability.
    • Pricing and Forecasting accuracy.
    • Pricing and Forecasting system designed for scalability into future markets, partners, products and capabilities.
  • Empower a net lift in pricing effectiveness, forecast accuracy and lifetime value, which will lead to increased efficiency and throughput of the finance and strategy organizations.

DESIRED TRAITS

  • Technical Leadership - Comfort in a variety of environments, languages, frameworks and architectures. Able to balance the best solutions available with shipping code when it matters. Willing to coach and guide fellow engineers with best practices and constructive feedback.
  • You Love Data - Success in this role requires a mastery of large, complex datasets, and the desire to immerse yourself and establish the context necessary to understand how data represents the applications, services or external sources that created it, as well as how it relates to the business problems it can solve.
  • Learning Machine - You consume and distill new information voraciously.  We should feel like we would have a hard time keeping up with you and be compelled to level up our game as a consequence.
  • Systems Thinker - You can reason from first principles to parse signal from noise, extrapolate underlying patterns, choose appropriate levels of abstraction and see how the big picture comes together to solve problems and create value at scale.
  • Foresight - You are able to balance the needs of the present without jeopardizing or constraining optionality in the future. You can play out the iterative path forward despite unknowns, and aim for the best outcomes in the near term without making a habit of cutting corners.

EXPERIENCE

  • Must Have
    • 5+ years experience with SQL and Python
    • 3+ years owning data infrastructure with experience in database architecture, schema design, and performance optimization
    • 3+ years experience as a team leader or manager
    • Excellent verbal and written communication skills - especially in creating detailed business requirements.
    • Prior experience designing and implementing internal pricing and forecasting applications, and / or data solutions i.e. SAP, Oracle, Microsoft, Amazon, Google or homegrown / hybrid equivalent.
    • Bachelor's degree in economics, finance, engineering, business or mathematics.
  • Nice to Have
    • MBA or pursuing an MBA.
    • CS degree or equivalent experience in software development.
    • Familiar with the latest machine learning technologies, including numpy/scipy, scikit-learn, Tensorflow/Keras, Spark. 
    • Prior experience implementing machine learning based applications for complex organizations.
    • Familiarity with subscription-based consumer electronics businesses and Saas metrics.
    • Prior experience in the energy industry within the portfolio, finance or product organizations.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

3402 Pico Blvd, Santa Monica, CA 90405

An Insider's view of Inspire

How does your team reward individual success?

Each month we award an "Avenger of the Month". This is an employee that embodies one of our values: Own It, Study It, Coach It, Live It. The Avenger of the Month is also featured on our blog here: https://www.helloinspire.com/blog/avenger-life

Inspire

Team

What are Inspire Perks + Benefits

Inspire Benefits Overview

Inspire’s culture balances the serious nature and tone of a professional company with the move-fast-and-execute tone of a rapidly growing emerging tech company. We believe in working hard and producing, but doing it in a positive and friendly environment where collaboration is rampant.

Inspire calls its employees Avengers. It’s a team out to even the score on behalf of the common man, to challenge the status quo and confront apathy and old-world bureaucracy. Every Avenger lives for the mission: To build the world’s most consumer-focused clean power platform and inspire a connected moment towards a brighter energy future. Avengers are scrappy, restless, humble and committed to balancing passion with purpose and profit.

Inspire offers competitive compensation and equity packages, plus benefits such as health, vision, life, and dental insurance - Not to mention, unlimited vacation, 401(k) plan, a dog friendly workplace & LOTS of cupcakes!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Inspire provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes work remotely on occasion as needed.
Family Medical Leave
Company sponsored family events
Inspire sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Full-time Inspire employees receive unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Inspire offers relocation assistance for certain roles.
Professional Development Benefits
Job Training & Conferences
Inspire offers employees professional development opportunities like onsite training courses, the ability to attend job related conferences and seminars.
Lunch and learns
Inspire hosts lunch and learn meetings once per month.
Cross functional training encouraged
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