InStride
InStride is a tech-enabled services company that delivers workforce education solutions.
Los Angeles, CA
Remote

DevOps & Site Reliability Engineer

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At InStride, we’re pioneering a new approach to workforce education. Our mission is to enable employers to provide life-changing education to their employees in partnership with the highest-quality global academic institutions. We unlock business and social impact to transform companies and people for the future. 


We believe that a company’s richest resource is their employees, and that investments in people yield the highest returns for individuals, businesses, and society as a whole. That’s why every InStride employee is eligible to enroll in 1,700+ online certificate and degree programs through our Step Forward program. Unlike traditional tuition reimbursement programs, InStride covers your tuition upfront, regardless of your course of study, degree type, or school. The Step Forward program, along with InStride’s best-in-class employee benefits, are available to all employees from the day they join InStride. 


Read further to see how you can be part of the movement to drive businesses and society forward through life-changing, best-in-class workforce education.

 


Role Overview

 

In this role, you will report to the Sr. Manager, Site Reliability Engineering & DevOps. You will be part of the team responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning, security on the cloud-hosted environment (preferably in a SaaS environment serving large companies), and a passion for our mission.

Responsibilities

  • Deploying, automating, maintaining, and manage AWS cloud-based production system to ensure the availability, performance, scalability, and security of production systems.
  • Troubleshooting: systems and problem-solving across platform and application domains.
  • Provide architecture refinements, process improvements.
  • Evaluate new technology options and vendor products.
  • Ensuring critical system security through the use of best in class cloud security solutions.

Manage tools, systems, and products, including:

  • Route53
  • Build tools (Make, Maven, etc.)
  • Software Dependency Management
  • Artifact Management
  • Systems Architecture
  • Infrastructure Architecture
  • Previous experience with automation tools 
  • Build Jenkins, GitHub Gitlab/Gitlab pipeline
  • Experience with Go, Java 
  • Experience with Databases 

Ideal Profile

  • 3+ years’ experience supporting large scale, global, high traffic and highly available consumer-facing web applications and mobile apps
  • 5+ years of systems engineering experience
  • 2+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS, Lambda) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security.
  • Bachelor's degree or equivalent requisite experience required
  • Comfortable working with multidisciplinary engineering teams
  • Experience supporting SaaS solutions for large enterprise customers
  • Enjoys leading, developing, and mentoring engineers towards reaching their potential while delivering high-quality on-time deliverables
  • Experience integrating CI/CD (i.e., Jenkins, Gitlab CI), cloud services (AWS, Google Cloud), configuration management (Chef, Puppet), containerization (Docker, Kubernetes), and monitoring (New Relic, AppDynamics) tools
  • High affinity for automation
  • Detail-oriented with the ability to rapidly learn new concepts and technologies — strong problem-solving skills, including providing simple solutions to complex situations
  • Must be an active team player with the ability to communicate and collaborate effectively in a geographically disperse working SRR / DevOps driven environment.
  • Professional commitment to high quality and a passion for learning new skills
  • Excited by the challenge of building a world-class business that delivers not only high revenue growth and compelling ROI, but also has a meaningful impact on society.
  • High EQ, comfort with ambiguity and a “no job too small” startup mentality

InStride is a Los Angeles based company, but for certain roles we are open to hiring remote employees. If you are looking to apply to one of our remote opportunities, please know that InStride is only able to employ candidates from the following states.


Arizona

California

Florida

Illinois

Louisiana

Maryland

Massachusetts

Michigan

Missouri

Nevada

New Hampshire

New Jersey

New York

Ohio

Texas

Washington

Wisconsin


InStride is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.


We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please discuss your requested accommodation with our HRBP.


Effective November 1, 2021, all new hires must be fully vaccinated against the COVID-19 virus unless they have been granted a reasonable accommodation. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation is approved by the People & Talent team in writing. 


For questions on how we use personal information of job applicants, please refer to InStride's Job Applicant Privacy Policy.


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What are InStride Perks + Benefits

InStride Benefits Overview

We want InStriders to thrive and feel supported. Below are a few perks and benefits we are proud to offer our team. We are most proud of our Step Forward program, in which InStriders can enroll in any of the 2,300+ course and program offerings available through our academic network., and InStride pays 100% of their tuition upfront.

Culture
Volunteer in local community
Since InStriders are spread out across the U.S., InStriders volunteer with non-profit organizations in communities nationwide.
Partners with nonprofits
InStride partners with OneTen Coalition as an endorsed talent developer to provide education opportunities and career advancement for Black talent.
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Once a year, InStriders gather in person to learn about the company and each other through work and informal sessions.
Employee awards
Flexible work schedule
Remote work program
Currently, all InStride employees work remotely.
Diversity
Highly diverse management team
Our leadership team represents a wide variety of backgrounds, and our hiring practices encourage bringing in many unique and different perspectives to our work and our organization.
Mandated unconscious bias training
InStriders have access to Arizona State University's "To Be Welcoming" curriculum, which is intended to help individuals participate in open and honest conversations with those in our community.
Diversity manifesto
Hiring practices that promote diversity
We start by using Text.io to write job descriptions and job postings that attract as wide an array of candidates as possible. We look for ways candidates whose values match our own.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
InStride offers flexible spending accounts for healthcare and dependent care costs.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
InStride has a number of programs to support wellness, from mental health services to a work-from-home stipend to set up an ergonomic home office.
Mental health benefits
Through InStride's health insurance benefits, InStriders have access to Brightline, Cleo, Headspace and Spring Health for emotional and psychological support.
Wellness days
InStride schedules regular Wellness Days, when the entire company shuts down, to promote a better work-life balance.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
In addition to a dependent care FSA option, InStride offers caregiver subsidies through Helpr to help InStriders who serve as caregivers for loved ones.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Family expansion benefits available through our health insurance benefit plans.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
In addition to unlimited PTO, InStride has Wellness Days throughout the year when the office closes. This ensures that InStriders can enjoy time off without worrying about falling behind.
Paid holidays
Paid sick days
Company-wide vacation
InStride closes our offices between Christmas and New Year's Day to allow our team members time to spend with their families.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
InStride provides all the necessary equipment to successfully work from home.
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
InStride covers 100% tuition upfront when you enroll in any of the 2300+ online courses offered by the institutions in our academic network. Learn new skills, earn a credential, or even a degree!
Lunch and learns
InStriders periodically host events to share information with their colleagues.
Promote from within
Continuing education stipend
InStride covers 100% tuition upfront when you enroll in any of the 2300+ online courses offered by the institutions in our academic network. Learn new skills, earn a credential, or even a degree!
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

As part of our mission to enable lifelong learning, we provide full tuition coverage upfront for InStriders to earn a degree or credential from a university online within our network.

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