You love solving hard problems having to do with things like scale, performance and availability.  You are passionate about designing and building elegant, innovative solutions, and are excited about working in the cloud computing space.  You are someone who thrives on contributing in huge ways with a top-notch team to create products that have a positive impact on all who use it.  Metal Toad Media is looking for talented and keen technologist to join our Managed Services team. You'll be taking on an eclectic mixture of tasks, software and systems, and will be helping to design, build, and maintain the core infrastructure. The ideal candidate will be self-motivated, learn new skills while improving on existing ones, all the while maintaining a positive and "can do" attitude.  This candidate will be passionate about open source software, agile practices and DevOps values.

Metal Toad manages installations on a variety of public and private clouds.

Responsibilities

Planning

• Analyzes customer requirements for software components, system availability, security, and performance.

• Designs and documents complete cloud hosting systems, including capacity planning, software and instance type selection, allocation, and network design.

• Estimates costs of recommended system design.

• Builds systems by executing installation, configuration, and testing of cloud resources.

• Uses automation and configuration management to ensure repeatability and traceability of changes.

Managed Services

• Troubleshoots system hardware, software, networks, and operating systems.

• Protects integrity and security of systems by developing access controls, monitoring tools, and provides written evaluation and recommendations for ongoing improvement.

• Maintains system performance through system monitoring and analysis, performance tuning, and planning for future growth.

• Designs and runs load and stress tests, documents outcomes, debugs infrastructure issues, and escalates documented application problems to development team.

• Maintains internal systems and customer deployment documentation.

• Partners with project managers, technical consultants, software architects, and developers to ensure infrastructure deliverables are validated against the requirements, and all technical hand-offs are documented.

• Part of a 24x7 on-call rotation (approx. 1 week per month).

• Responds to support tickets and incidents in a timely manner, corresponding to SLA commitments. 

Expertise

• Contributes to definition of best practices, operational policies, and procedures.

• Establishes, documents, and tests disaster recovery procedures, documents outcomes, and makes recommendations for ongoing improvement.

• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Qualifications

• Read (and agree to) our Corporate Values Statement

• Believe in the company mission

• Familiar with Windows and Linux System Administration

• Experience with cloud computing (AWS or Azure)

• Configuration management experience (Puppet or Chef)

• Scripting language experience (Python, Ruby, Bash)

• Deep knowledge of TCP/IP and HTTP protocols, and browser dev tools

• Experience with web accelerators, load balancers, and reverse proxies

• Problem solver and willing to work in an agile/fast-paced environment

• Good communication skills and customer oriented

• Willing to react to system problems in off hours and weekends if necessary

Technologies we use

• Linux (CentOS/RedHat, Ubuntu)

• Windows Server

• Amazon Web Services, Azure

• Varnish, CloudFlare, Akamai

• Puppet and Chef

• Git

• Vagrant

• Capistrano

• Jenkins

• JMeter

• We host projects utilizing LAMP, Solr, Tomcat, Python, Node.js, and are open-minded about others.

WHAT WE DO

We are a software agency committed to providing high quality engineering solutions. Our mission is to help people. Whether it be our clients who seek the world’s best technology and practices or our community at large, we aim to make a positive impact. We become intimately intertwined in our clients’ success. Our clients include: ABC | Daimler | DC Comics | The Golden Globes | Intel | Sony | Siemens | UNFI

WHY METAL TOAD?

Recognized as one of 100 Best Places to Work in Oregon 2017, the work environment at Metal Toad is a vibrant, collaborative one where we nurture personal and professional growth. We choose our candidates a little differently than other companies. We hire for cultural alignment, and look for people who embody and share our values. You can expect your fellow Toads to be humble, adaptable, helpful, curious, smart working, respectful, and fun.  

TOAD BENEFITS

• Work-From-Home Policy

• Unlimited PTO

• Participation in Employee Profit Share

• Top tier Medical, Dental and Vision Insurance

• 401k Company Match

• Blogging and R&D Time

• Professional Development Opportunities

• We live by a different code.