Encompass Administrator & Developer

We are seeking a hybrid professional who combines expert-level Encompass administration with strong C#/.NET development skills. This role is critical for maintaining and enhancing our loan origination systems while driving innovation through custom development and vendor integrations.

How you’ll do it:

• Recommending system changes and optimizations.
• Performing system analysis to determine the impact of proposed solutions.
• Writing functional specifications, change requests, test plans, and training documentation.
• Designing & Implementing solutions by creating new workflows, input forms, codebase assemblies, plugins, and standalone applications (including C# and .NET).
• Performing QA testing and coordinating user acceptance testing (UAT).
• Designing, documenting, configuring, testing & deploying approved Change Requests and enhancements to system functionality.
• Managing integration of 3rd party vendors and services.
• Creating custom fields, documents, and data entry forms.
• Maintaining users, roles, profiles, security settings, and loan access settings.
• Maintaining Loan Setup settings as applicable to ongoing business needs.
• Maintaining complete document library, building custom documents as needed, and maintaining eFolder settings to ensure preservation of a complete paperless environment with requisite document retention.
• Assisting Compliance and Security in ensuring Encompass functions consistently in accordance with applicable laws and regulations relating to mortgage lending and information security.
• Researching changes in upcoming versions of Encompass and other integrated applications.
• Providing recommendations when necessary to enhance efficiency and productivity.
• Performing routine review of code, configuration, data, and usage to ensure long-term viability, integrity, and adoption of the program.
• Collaborating with project managers, business analysts, developers, and subject matter experts for enhancement requests.
• Providing technical documentation on all process, feature, and workflow changes for proper communication to end users.
• Working to identify training needs on new enhancements and frequent problem areas.
• Creating & Maintaining report library and building custom reports as necessary for business groups.
• Maintaining business rules for data entry, workflow progression, and regulatory compliance as requested by each business group.
• Preparing reporting for regulatory examination processes including electronic submission of data to regulatory agencies.
• Ensuring compliance with mortgage regulations and security standards.
• Proposing automation and efficiency improvements, including AI-based solutions.

What you’ll need to join Cascade:

• Expert-level experience with Encompass 360 administration.
• Strong proficiency in C# and .NET development.
• Familiarity with software development life cycles and best practices.
• Awareness of AI trends and ability to identify practical applications.
• In-depth understanding of the mortgage industry and full loan lifecycle.
• Advanced coding business rules experience with Encompass.
• Committed to continuous learning and resourcefulness, with the ability to dig into challenges, identify solutions, and engage others for guidance.
• Ability to adapt to changing priorities and work collaboratively.
• Experience independently designing and implementing solutions to complex problems.
• Experience with Project Management and ticketing software.