The DPMS Account Manager manages customer accounts, builds relationships, generates sales through upselling, and ensures customer needs are met efficiently.
Job Summary & Responsibilities
The Role
The Account Manager DPMS position will be responsible for managing a portfolio of current Carestream Dental customers and will build long term relationships with the customers. This role will be the first point of contact for current customers and will generate sales within the accounts by upselling and cross-selling software solutions. Customer longevity is key while ensuring customer needs are met quickly to enhance the customer experience. Successful execution includes achieving daily, weekly and monthly targets.
The Responsibilities
- Generate sales within customer accounts by upselling and cross-selling solutions
- Develop and maintain long-term relationships with customers
- Communicate customer needs by collaborating with other departments to enhance customer experience
- Ensure customers receive products and services timely by collaborating with other departments
- Forecast and track customer account metrics
- Identify opportunities to grow customer accounts
- Service multiple customer accounts and meet deadlines
- Quickly and consistently document customer notes in CRM
Candidate qualifications:
- High school diploma, college degree preferred
- At least 3 years sales or account management experience, preferably selling solutions-based software or related products with a consistent track record of success of adding value and drive revenue
- Excellent negotiation skills
- Excellent written, oral communication and strong interpersonal, organizational, and presentation skills, with the ability to influence desired results
- Stays informed on industry topics and shares thought leadership with our clients and internal teams
- Expertise on all software/cloud and eServices
- Strong willingness to champion change management, learn new sales techniques, processes and technology
This position is remote.
Work schedule is 8AM - 5PM, depending on geography and territory assigned.
Salary: $45,000
Top Skills
Cloud
CRM
Eservices
Software Solutions
Similar Jobs
Enterprise Web • Mobile • Professional Services • Software
The Solutions Consultant will partner with Account Directors to guide prospects in evaluating Dscout's research platform, translating customer challenges into impactful use cases, and delivering tailored demos, while also collaborating with marketing and providing insights to product teams.
Top Skills:
FigmaMiroQualitative Research MethodologiesSaaSUsability Testing PlatformsUx Research
%20copy.jpg)
Software
As a Software Engineering Intern at 8am, you will work with a team on designing, coding, testing, and deploying software solutions while gaining hands-on experience in a collaborative environment.
Top Skills:
AngularC++CSSHTMLJavaJavaScriptPythonReactRuby On RailsSQL
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Associate, Growth Operations role involves managing CRM data integrity, automating processes, developing reports, and collaborating with Sales and Marketing teams.
Top Skills:
DemandtoolsExcelGoogle SheetsHexLeandataLookerPower BIPythonSalesforceSalesforce Data LoaderSigmaSnowflakeSQLTableau
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
