First Entertainment Credit Union
Here at First Entertainment, we build lifelong financial relationships with the people in entertainment.

Director, Symitar Software Development

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Employer Provided Salary: 142,368-213,551 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

First Entertainment Credit Union is looking for Director, Symitar Software Development who is responsible for the overall strategy, design, build, implementation, and support of vendor and internal custom solutions that support the Credit Union’s core banking platform and other enterprise applications. The Director, Symitar Software Development will provide oversight for application architecture, design, development, and delivery of business solutions that optimize operational efficiency through technology and automation.

The Director, Symitar Software Development must be an expert in JHA’s Symitar core banking platform as they will oversee Symitar PowerOn/SymConnect/SymXchange integration into third-party applications. They must be proactive, self-motivated, creative, agile, accountable, and must be able to balance efficiency with effectiveness.


This is a full-time, hybrid opportunity reporting to the VP of Enterprise Technology and Data and is based in Hollywood, CA. The target minimum and maximum salary range for this position is 143,000.00 $ to $180,000.00 in California.



· Identify, promote and lead the adoption of beneficial new technologies and practices as needed to achieve strategic objectives.

· Analyze and research enterprise-level business problems. Design, develop, and implement solutions to reduce costs or to improve business workflow and service to members.

· Define and enhance processes, practices, and standards for Software Development to promote continuous improvement, adherence to best practices, increased productivity and quality, and realization of operational and technological efficiencies.

· Lead technical solution designs, proofs-of concept, and implementation strategies for Core enhancements and integrations with internal and third-party applications.

· Manage day-to-day baseline operations for the Credit Union’s Core supporting our core banking platform and other enterprise applications.

· Lead the management and maintenance of multiple Software Development platforms, ensuring scalability and performance, to keep up with business needs, improve service delivery, and comply with security and regulatory obligations.

· Is responsible for ensuring the security, safety, and integrity of member data, the internal and external credit union websites and applications, and core system applications.

· Develop, support, and manage custom Symitar applications and integration of applications across the credit union.

· Develop and modify code to perform data extraction, manipulation, and reporting to meet business requirements.

· Is responsible for working with project leads to ensure that applications meet business requirements for project completion.

· Maintain change control and testing processes for modifications to applications.

· Create modern web applications using the latest programming languages and frameworks.

· Use IIS and other Web Servers to create custom programs to suit the needs of the organization.

· Work with relational DBMS and SQL technology to generate reports in ARCU and other applications for data mining such as enterprise content management and internal knowledgebase.

· Aid in determining project feasibility, cost and time requirements, compatibility with current system and system capabilities.

· Track the progress of project deliverables, monitoring progress against schedules, addressing issues, and ensuring on-time completion and delivery.

· Proactively identify enhancement opportunities to continuously improve technologies and applications and effectively deliver information solutions to enhance the Credit Union's competitive position.


At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.


· A 4-year college degree in Computer Science or equivalent experience.

· A minimum of 5 years of experience as an Application Development Manager working with cross-functional teams.

· A minimum of 5 years of experience developing, integrating and supporting JHA’s core banking application (Symitar / RepGen / PowerOn).

· Experience leading technical staff through all phases of the software development life cycle.

· Experience with relational database (such as Microsoft SQL Server).

· Proficient in SSMS, SSRS, and SSIS.

· Advanced knowledge of code repository and version control (such as Git).

· Integration framework / architecture such as API, micro-services (REST / SOAP or JSON / XML).

· Familiarity with some of the following programing languages preferred: HTML/CSS, AJAX, JavaScript, jQuery, PHP, Python, .NET/C#, VB.NET, ASP.NET, SQL.

· Ability to manage to deadlines and collaborate effectively in teams with all levels of the organization.

· Thorough knowledge of banking products and services, procedures and guidelines, regulations, and field of membership requirements.

· In-depth thorough knowledge of regulations applicable to essential responsibilities.

· Effective communication skills across all levels of the organization.

· Knowledge of how to use a personal computer and MS Office products on a daily basis (Word, Excel, Outlook), and Jack Henry (Symitar, ARCU).

Our Benefits and Perks

-Rich healthcare benefits and retirement plans, including profit sharing opportunities.

-Market competitive pay and bonus earning potentials.

-Generous time off plans, including PTO, Sick time, holidays, Volunteer Time off, Paid Parental Leave and more.

-Robust Learning and Development programs to support personal and professional growth.

-Tuition and Education reimbursement program up to $5,250 annually.

-Commitment to DEIB (Diversity, Equity, Inclusion and Belonging) and opportunities to help make an impact on the communities.

-Employee-only financial readiness offerings (discounts on loan rates and fee waivers).

-Various stipends and accommodations to support an agile work model.

-Meaningful wellness programs through CALM subscription and employer-paid EAP as well as Fitness Reimbursement.

-Unlimited referral bonus earning potential up to $5,000.

-Team building and cross functional events throughout the year, and more!

Who We Are 

Named one of the top 10 Credit Union in California by Forbes, First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them. With more than 2.1 billion in assets and over 90,000 members, we are constantly looking for talents to help us build a high trust, high performance and workplace of choice culture while growing our business. As a teammate, you will enjoy an inclusive workplace culture and an employer-of-choice environment.


At First Entertainment Credit Union we believe Your Story Matters and that includes our members, employees, community, and those interested in joining our growing team. 


Our Hiring Philosophy

First Entertainment Credit Union supports Pay Transparency and considers many factors, such as your experience, skills, certification, location, job grade while determining your compensation package. Pay decisions are also guided by our financial means as well as analyzed against our internal equity. We are committed to competitive pay and offer benefits in accordance with our compensation philosophy.

First Entertainment Credit Union is also an Equal Opportunity Employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status regulated by law. If you need any reasonable accommodation to complete this application, please contact our People Operations team at [email protected].

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What are First Entertainment Credit Union Perks + Benefits

First Entertainment Credit Union Benefits Overview

First Entertainment Credit Union is proud to offer a generous and meaningful benefit program with flexibility and choice in mind. We pride ourselves on creating a workplace of choice for our teammates and remaining competitive in our offerings so that our teammates can care for both themselves and their families.

Volunteer in local community
Open door policy
Employee resource groups
Hybrid work model
Employee awards
Remote work program
First Entertainment offers a hyrbid work model where most teammates are able to work remotely at least 3 days a week unless their position requirements indicate otherwise.
Documented equal pay policy
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Onsite office parking
Fitness stipend
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Personal development training
Virtual coaching services

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