Director, Supply Chain Strategy

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist thrives as a remote-first company, with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently, stay purpose-driven, leverage AI to amplify our impact, and achieve results—together, from anywhere.

This role requires travel, likely once a month, to supply chain and fulfillment locations including 3PL partners, our Columbus, Ohio facility, headquarters, and other vendor sites as needed.

What the Role Is

At Babylist, we exist to serve new and expecting parents. We help them make confident decisions, connect with their community, and feel truly ready for their new family member. As we scale rapidly, we’re seeking a proven supply chain executive, not someone seeking a first step into leadership, to shape how we deliver joy, trust, and care to millions of families in the months and years ahead.

As Director of Supply Chain Strategy, you will own the 6–18 month strategic horizon for Babylist’s fulfillment, transportation, logistics, and continuous improvement network. This role bridges the gap between near-term operational execution (0–6 months) and long-term enterprise design (18+ months), building the foundational blocks required to sustain 20–30% annual growth while driving measurable results today. You’ll partner closely with our Director of Operations, who oversees shorter-term execution, and our SVP of Supply Chain, who leads long-term strategic vision, ensuring all three time horizons align seamlessly into a unified, scalable growth plan.

This is a highly hands-on, impact-oriented role. You’ll combine strategic foresight with a “seek to understand” mindset, rolling up your sleeves in the operation while building and executing a roadmap that scales our network, enhances customer experience, and drives cost efficiency. This is a rare opportunity to shape the next phase of Babylist’s supply chain within a mission-driven, tech-enabled company during a pivotal period of growth.

Who You Are

• A senior operations strategy executive with 15+ years of experience in supply chain, fulfillment, and logistics, specializing in scaling e-commerce fulfillment and multi-node distribution in 15% to +30% growth environments
• 10+ years leading collaboratively across large-scale teams and managing complex operations across internal and third-party facilities, including 5+ years at the Director level or above
• Skilled at translating long-term vision into actionable 6–18 month roadmaps, with experience building foundational capabilities for future scale
• A strong, respected people leader: known for developing talent, setting high standards, and leading teams through change
• Proficient in Lean, Six Sigma, process design, and/or value stream mapping; committed to embedding continuous improvement into supply chain culture
• Strong understanding of fulfillment technology systems (WMS, TMS, OMS), automation, and AI-enabled analytics and productivity tools
• Skilled in P&L management, cost modeling, and building investment cases to optimize unit economics and guide strategic decisions with strong financial acumen
• Brings a “seek to understand” approach, working closely with peers across Operations, Engineering, Finance, and Merchandising
• An empathetic, mission-aligned operator who leads with humility and accountability
• Experience opening a new fulfillment center, including site selection, operational ramp up and launch, is an added plus
• You're comfortable and enthusiastic about working in an AI-forward environment where AI tools are part of daily operations
• You embrace using technology to enhance your work while keeping people at the center

How You Will Make An Impact

• Own the 6–18 Month Roadmap: build and execute the mid-term supply chain strategy that connects current operational capabilities to long-term growth plans
• Lay the Foundation for Scale: Design and implement the building blocks, from capacity planning and facility strategy to automation, systems, and network optimization; enabling future expansion
• Partner Across Time Horizons: Collaborate with the Director of Operations (0–6 months) and SVP of Supply Chain (18+ months) to ensure strategic continuity, balanced priorities, and coordinated execution
• Architect the Future Network: Shape the evolution of Babylist’s supply chain footprint, including internal fulfillment centers, 3PL partnerships, transportation strategy, and parcel delivery optimization
• Elevate Customer Experience: Ensure every Babylist order is delivered with care, speed, and reliability
• Lead Strategic Initiatives: Drive planning and execution for capacity growth, automation deployment, system upgrades, and tech-enabled process improvements
• Develop Performance KPIs: Define and manage scaling metrics that align service-level excellence with financial performance and operational efficiency
• Embed Continuous Improvement: Oversee and guide our Continuous Improvement Manager, providing direction, support, and accountability to drive operational excellence
• Influence Investment & Direction: Build business cases and partner with leadership on capital allocation, cost optimization, and network expansion decisions
• Build a High-Performing Team: Attract, develop, and lead a team that embodies Babylist’s values and embraces continuous improvement as a core discipline
• Champion Our Values: Deliver with care, prioritize what matters most, communicate proactively, and own outcomes at every stage of supply chain transformation

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

 $190,841 to $228,997

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Interview Process & Consent
Babylist uses AI to record and transcribe all interviews for evaluation purposes in accordance with CCPA and GDPR. By participating in an interview, you consent to this recording and transcription.

Interview Integrity
During the interview process, we're evaluating your individual problem-solving skills, creativity, and approach to challenges. While AI tools like ChatGPT, Claude, and Cursor are part of your daily toolkit once you join Babylist, all interviews, assessments, and take-home assignments must be completed independently. 

You may not use AI tools, third-party services, coaching platforms, or content-farming services during any part of the interview process unless we explicitly permit it. We will clearly communicate when AI tools are allowed for specific assessments.

Any indication of third-party assistance or AI-generated responses will result in immediate disqualification. We may also verify educational credentials through third-party sources—providing false or misleading information will result in removal from consideration.

Official Communication
All communication will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, bank information, or personal financial details. Be cautious of fraudulent outreach via non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. Verify legitimate opportunities on our careers page.

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