Director, IT Software Engineering

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

We are seeking a visionary and hands-on Director of IT CPQ & ECommerce Solutions to lead our Go-To-Market (GTM) technology stack into the next generation. This role is responsible for the strategic direction, architectural design, and flawless execution of our Configure-Price-Quote (CPQ) and E-commerce ecosystem. The ideal candidate is a deep technical expert with a passion for innovation, a proven leader of global engineering teams, and possesses a strong curiosity and preferably hands-on experience in applying AI to solve business challenges. You will be instrumental in driving our IT CPQ and e-commerce team towards an AI-Led Software Development Lifecycle (SDLC) and fostering a culture of continuous innovation.

This role reports to the Sr. Director of IT Applications.

Your Impact

• AI-Driven GTM Innovation: Pioneer and integrate AI use cases within the Salesforce and CPQ landscape. Explore and implement generative AI and intelligent automation to enhance deal velocity, improve quoting accuracy, and create a superior customer and seller experience.

• Strategic Vision: Shape and execute the long-term Salesforce CPQ roadmap evolving our capabilities from best-in-class CPQ to a fully integrated and intelligent Quote-to-Cash (Q2C) system.

• Experience driving a self service e-commerce solution.

• Hands-On Execution & Delivery: Lead from the front by directly engaging in complex problem-solving while managing a portfolio of high-priority projects. Ensure on-time, high-quality delivery in a fast-paced, agile environment.

• Advanced Solution Architecture: Serve as the lead architect for Salesforce GTM solutions, designing scalable, high-performance systems that adhere to enterprise best practices and are primed for future AI-driven enhancements.

• ​​AI-Led SDLC Transformation: Drive the evolution of our development practices by championing an AI-Led SDLC. Leverage AI to accelerate development cycles, improve code quality, automate testing, and boost overall team productivity through modern DevOps and CI/CD practices.

• Cross-Functional Partnership: Act as a key strategic partner to IT teams supporting Ecosystems, Revenue Operations, Finance, and Product Engineering teams. Translate their business needs into technical solutions that streamline processes and drive revenue growth.

• Global Team Leadership & Mentorship: Build, lead, and mentor a high-performing global engineering team across AMER and APAC. Foster a culture of technical excellence, accountability, and curiosity, upskilling the team in AI technologies and modern development practices.

• Seamless Enterprise Integration: Ensure the robust and efficient integration of Salesforce with critical enterprise systems, particularly ERP (SAP preferred) and middleware platforms, to enable seamless data flow for order management, billing, and reporting.

• Stakeholder Collaboration: Partner with Sales, Finance, Revenue Operations, and IT to streamline and optimize Q2C processes, enabling faster deal cycles and revenue recognition.

Your Experience 

• Progressive Technical Leadership: 12+ years of experience in enterprise software and IT, with at least 5+ years in a leadership capacity managing large-scale Salesforce and GTM application development teams.

• AI Exploration & Implementation: Demonstrated experience or a strong, tangible curiosity in exploring and implementing AI use cases. Prior experience with Generative AI, predictive modeling, or leveraging AI in the software development lifecycle is highly preferred.

• Deep CPQ systems Expertise: Proven mastery of Salesforce CPQ and a strong vision for the broader Revenue ecosystem, including product modeling, advanced pricing rules, discount schedules, complex approvals, and Contract Lifecycle Management (CLM).

• Hands-On Salesforce Platform Mastery: Strong, current, and hands-on expertise in core Salesforce technologies, including Apex, Lightning Web Components (LWC), Flows, SOQL, and REST/SOAP APIs. You can guide and contribute to technical design and code reviews.

• Advanced Configuration Engine Experience: Direct experience with Logik.io or other advanced, high-performance configuration engines designed for complex, enterprise-grade product and pricing models is a significant plus.

• Enterprise Integration Architecture: A proven track record of designing and managing integrations between Salesforce and other enterprise platforms, such as ERP (SAP, Oracle) and middleware/iPaaS solutions (SnapLogic, MuleSoft).

• Agile & DevOps Leadership: Extensive experience leading engineering teams in a fast-paced, agile environment with a deep understanding of modern DevOps, CI/CD, Git, and deployment best practices for enterprise Salesforce implementations.

• Strategic Business Acumen: Ability to think strategically and effectively communicate with and influence stakeholders at all levels, translating complex technical concepts into clear business value.

• Global Team Management: Experience managing, coaching, and developing geographically distributed engineering teams, fostering a collaborative and inclusive global culture.

• Education & Certifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Salesforce certifications (e.g., Certified Technical Architect, Application/System Architect) are highly desirable.

The Team

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be!

This is a unique opportunity to lead transformative initiatives that will drive efficiency, innovation, and cultural change across a large, global sales organization. You will be at the forefront of integrating advanced technologies into our sales processes, positioning the company for long-term success while delivering meaningful value to customers and stakeholders alike.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) is expected to be between $224,000 - $318,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.