Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Director of Fintech Operations will be responsible for leading the Fintech department and overseeing all operations, strategy, and revenue generation related to AP payments, compliance, partnerships, and subsequent Fintech product offerings. Leading this strategic initiative, this role will develop and execute strategies to expand the Fintech offerings and drive continued revenue growth. The Director will lead a team of directors and managers, providing guidance and leadership to maximize performance. They will possess excellent communication skills to collaborate across the organization, motivate team members, and form strategic external partnerships.
How you'll add value:
- Develop and execute innovative strategies to grow Fintech revenue streams and offerings with significant coordination with Accounting General Manager for ownership of Fintech success
- Lead a high-performing team of directors and managers to achieve department goals
- Oversee payment operations, compliance, vendor management, and new partnership development while having heavy involvement in the onboarding and support functions for Fintech products
- Collaborate with technology teams on optimizing payment systems and infrastructure
- Lead the coordination of the strategic initiative’s needs cross departmentally, including billing, marketing, product engineering and customer success efforts
- Present reports and recommendations for improvement to executive leadership
- Maintain exceptional customer service and issue resolution standards
- Ensure adherence to legal/regulatory requirements related to payments
- Coach and motivate team members, fostering professional development
- Oversee recruitment and talent acquisition for the department
- Champion a culture of accountability, excellence and inclusion
- Other duties as assigned
- Occasional travel may be required
What you'll need to be successful in this role:
- Bachelor's degree in business administration or equally relevant degree or an equivalent combination of education and applicable work experience
- MBA or advanced degree preferred
- Expert knowledge of payment systems, compliance, and restaurant technology
- Ability to develop strategies and influence outcomes on an executive level
- Strong leadership presence with exceptional verbal, written and presentation communication skills with the ability to communicate sophisticated technical issues effectively and concisely to executives, team members and others
- Results-driven mindset focused on innovation, optimization and growth
- Proficient in building relationships, negotiating contracts, and managing partnerships
- High emotional intelligence with strong business insight and judgment, team orientated, and provides a collaborative and inclusive style
- Strong business acumen and analytical capabilities
- Experience recruiting, building, and developing high-performing teams
- Professional stature and gravitas to collaborate with and influence executives, leaders and team members with credibility and confidence
- High professional standards and expectations for self and others
R365 Team Member Benefits & Compensation
- This position has a salary range of $116,000-$174,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
#BI-Remote
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
What the Team is Saying
What We Do
Restaurant365 is a young SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants.
Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
In 2019 Restaurant365 closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company's vision of providing the best technology to the restaurant industry. As recently as June of 2021, Restaurant365 announced the acquisition of Compeat, a well-known provider of restaurant back office, workforce, and business intelligence software. Adding Compeat’s feature-rich products advances Restaurant365 further on the journey toward our goal of providing restaurant operators with a powerful tool that simplifies their lives and increases their profits. Serent Capital was added to our investor list as a result of this transaction.
Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot. From fine dining to fast-casual…R365 does it all!
Why Work With Us
With a little bit structure, a little bit outlaw, and a whole lot of SaaS - we have a culture that is unparalleled and driven with a focus of the employees that make us great. Our culture is also one that is constantly moving and never satisfied with mediocrity.
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Restaurant365 Offices
Remote Workspace
Employees work remotely.
Employees at Restaurant365 have the freedom to work from home or the office, as the company is entirely remote. We organize quarterly team gatherings and social events for team members who are interested in meaningful face-to-face engagement.
