Digital Operations Manager

About Us

The N2 Company is America’s leading publisher of community magazines. We’re proud of our award-winning media brands – they reach millions of readers in nearly every state and help great businesses connect with ideal clients – but we’re even more proud to provide supportive and fulfilling remote work opportunities for our people.

About The Role

We’re looking for a highly organized, detail-driven Digital Operations Manager to join the Hyport team. This role serves as the operational anchor for our digital product suite, ensuring every product runs smoothly from setup through delivery.

The Digital Operations Manager partners closely with the Product Managers to execute product vision through seamless delivery, strong process management, and consistent quality assurance. This position focuses on execution, coordination, and optimization, not on product development or strategy. This is an ideal role for someone who thrives in structure, enjoys improving systems, and takes pride in ensuring efficient workflows and exceptional client experiences.

This is a fully remote position. Interviews will be conducted via phone and video call. The salary range for this position is $55,000 to $60,000 annually, with opportunities for growth and advancement. 

The Role in Action

• Execute and oversee the operational delivery of Hyport’s digital products, ensuring efficiency, accuracy, and scalability across production workflows.
• Collaborate with product and production teams to implement processes, templates, and automation that improve speed and consistency.
• Support client onboarding and campaign setup by coordinating launch tasks, configurations, and timelines across digital products.
• Review client content and deliverables to ensure alignment with Hyport’s brand standards, messaging, and quality expectations.
• Provide Tier 2 and Tier 3 support to Area Directors and internal teams for escalated questions or technical concerns.
• Track and report on operational performance, identifying areas where automation or optimization can improve the client and team experience.
• Partner with the Product Managers to ensure product updates, enhancements, and rollouts are operationally sound before launch.
• Participate in cross-functional meetings and special projects that enhance delivery, process efficiency, and product success.

The Ideal Candidate

We’re looking for someone who will hit the ground running with:

• 3+ years of experience in digital marketing, operations, or campaign management.
• Strong understanding of key digital channels and tools—including social media, display advertising, email marketing, websites, and Google Business Profiles.
• Exceptional organization and detail-oriented skills that thrives on building structure, improving processes, and maintaining accurate documentation.
• Clear and confident communicator who can collaborate across teams and turn operational goals into actionable plans.
• Flexible multitasking with the ability to balance multiple projects and priorities while ensuring quality and consistency.
• Comfortable using platforms such as Cloud Campaign, Go High Level, Google Business Profiles, and Monday.com (or similar tools).

Skills and Qualities that Set You Apart

• Proactive problem solver who anticipates challenges and works collaboratively to resolve them.

• Full health care coverage for you and your family.
• Complimentary basic dental coverage.
• Access to a licensed nutritionist to support your health and wellness goals.
• Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.

• 401(k) plan with a company match to help secure your financial future.
• Financial planning services to guide you in achieving your financial goals.
• $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.

Paid Leave

• Paid time off, including a paid, week-long Holiday Break each year.
• Three-week paid sabbatical after four years of service.
• Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.

• Monthly remote-work reimbursement to assist with home office and internet expenses.
• Flexible remote work options to suit your needs and lifestyle.

• Pet care insurance and discounts to help support your pets’ health and well-being.
• The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.

Apply Today to Join Our Team!

At The N2 Company, we believe attitude matters just as much as skills. Our team thrives in a culture built on trust, respect, and humility. We’re proud to foster an emotionally healthy, collaborative environment where people genuinely enjoy working together and are passionate about their roles.

We prioritize professional growth and consistently invest in the development of our team members, promoting from within whenever possible. While we take immense pride in the work we do, we believe our culture is what truly sets us apart.

If you’re looking for a supportive, drama-free workplace that values both excellence and kindness, we’d love to hear from you. (Brilliant jerks need not apply.)

N2 is proud to provide equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, natural hairstyles, religion, gender, sexual orientation, gender identity or expression, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), HIV / AIDs status (or other medical or health conditions), status as a victim of domestic violence, assault, or stalking, marital status, political affiliation, military service, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. N2 conforms to the spirit, as well as complies with, applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

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