User Experience Researcher

| Greater LA Area
Email Your Cover Letter, Resume, and Portfolio To: [email protected] w/ "Built In" in the subject line.
Apply now

What You’ll Do

As a UX Researcher, you are responsible for conducting research using a wide variety of qualitative and quantitative methods, and interpreting and synthesizing the data. You will be extracting data using a variety of methods including: usability studies, user research, competitive research, interviews, surveys and more. You must be able to identify and prioritize pain points and ideate on design solutions. You must have experience with user centered design and best practice methods. As a UX Researcher, one of your responsibilities will be to compile and synthesize the data collected in order to create client facing presentations or documentation that will guide the direction of the website design or design element in question.

The UX Researcher will be responsible for:

  • Lead the planning, execution, and delivery of user research at various stages of the design process.

  • Designing and executing studies that address both user behavior and attitudes, using the right research method paired with the right questions

  • Generating insights and delivering compelling, written and visual presentations on your findings, that will shape how we move forward with website design.

  • Being a leader in the domain of user experience research, while advocating for the people who use our websites.

  • Collecting and analyzing user behavior through web metrics, heatmaps, interviews, prototype testing, card sorting, usability testing and surveys.

  • Creating personas, research reports, case studies, affinity maps, user flows, task analysis, competitive analysis, journey maps, and more to help understand user behavior.

  • Conduct all aspects of a research study including but not limited to: writing research plans, writing study/moderator guides, moderating testing sessions, creation of summary reports and presentations.

  • Uncovering actionable insights, pain points, patterns and trends in data collected.

  • Providing conclusions based on studies executed through client facing presentations. You will also be responsible for presenting your findings over the phone or in person.

  • Repurposing valuable information gathered or collected into best practice reports or presentations to be shared internally.

  • Collaborating directly with clients, agency partners, and other stakeholders to ensure the continuity and accuracy of all data.

Pay: Salary + Bonuses

Experience:

What You’ll Need

  • 2-3 years of UX related work experience

  • Strong knowledge of user research methodologies

  • Must have experience in researching, compiling and reporting on user data & trends

  • Experience curating surveys, questionnaires & polls

  • Experience conducting interviews and moderating usability tests

  • Strong desire to quickly externalize and test your findings

  • Must be detail-oriented and be comfortable working within a fast-paced environment with shifting priorities

  • Excellent written and verbal communication skills

  • Must be proficient with Google Docs, and Microsoft Excel (Pivot tables, Marcos, V-lookups) and PowerPoint for visually compelling presentation creations

  • Sense of curiosity

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Email Your Cover Letter, Resume, and Portfolio To: [email protected] w/ "Built In" in the subject line.
Apply now
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • IonicFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • In-HouseCMS
    • In-HouseCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

Our office is a stone's throw from Six Flags Magic Mountain.

What are Scorpion Perks + Benefits

Scorpion Benefits Overview

Scorpion truly cares for its employees and this is evident from the plethora of perks and benefits on site. Every full time employee has access to our on-site Cafe, Coffe Bar, Beer Taps and Full Alcoholic Bar. All of the above mentioned food and drink is completely comped by the company. Feel free to fill up on breakfast, lunch, snacks and caffeine when you so please! We have an on-site basketball court and gymnasium (open at all hours), as well as video games, arcade games and and pool table. We offer a paid-for mobile phone and monthly service after 90 days. We also fully pay for medical, dental, vision and life insurance premiums for full time Scorpions. We have awesome bonuses and games to hit targets and goals. Common rewards include team trips to theme parks, fancy restaurants, events, etc. Are you sold yet?

Culture
Volunteer in local community
We will often attend charity Galas and Runs for local and national charities as a Scorpion family.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
We offer courses training Scorpions in how to hire new members for their team in an unbiased manner.
Health Insurance & Wellness Benefits
Disability Insurance
Disability insurance covers 60% of annual salary up to $1000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
We have aggressive quarterly team and individual goals at Scorpion. Rewards for hitting goals range from cash bonuses to fancy team outings!
Match charitable contributions
Every month we select one "Charity Winner" from our Employees of the Month. Scorpion donates $1,000 to a Charity of this person's choice!
Child Care & Parental Leave Benefits
Family Medical Leave
Employees who have been with the company for 2 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Parking
Recreational Clubs
On-site basketball and indoor soccer leagues.
Professional Development Benefits
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

As you can see, Scorpion dishes out the perks.

Our mentality is that if you are comfortable, happy and cared for, you can work hard, innovate and leave competition in the dust.

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Email Your Cover Letter, Resume, and Portfolio To: [email protected] w/ "Built In" in the subject line.
Apply now
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