Sr. User Researcher
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
We’re looking for a Sr. User Researcher to join Snap Inc! As a member of the User Research team, you will help us identify unique user needs and insights. Working from our Santa Monica headquarters/office, you’ll collaborate with the Design, Growth, Product Management, and Data Science teams to craft and carry out studies that highlight solutions for product development and emerging technologies.
What you’ll do:
Identify research needs by working closely with PM, Design, Eng, Data Science and Growth teams
Create comprehensive research plans, using the most appropriate research methods
Own the entire research process from start to finish including, defining, recruiting, moderating, synthesizing, reporting and presenting reports
Clearly articulate actionable product and design insights to stakeholders
Be a part of an extremely fast pace and impactful team
Be a strong advocate for the user – evangelize user-centered design practices and the importance of usability within the development groups, our company, and other cross-functional organizations
Knowledge, Skills & Abilities:
Experience designing both qualitative and quantitative research studies, analyzing results and creating reports with actionable product and design insights
Solid understanding of UX Research methods with the ability to articulate study design to stakeholders
Previous experience working with PM, Design, and Engineering leads
Must be comfortable presenting work to Sr. Management
Strong written and communication skills, attention to detail, and the ability to advance multiple projects with competing deadlines across the finish line
BS/BA degree in design, HCI, Psychology, Anthropology, Cognitive Science, Human Factors or related field or equivalent years of experience
5+ years of experience conducting UX Research
Advanced degree in applied behavioral science, human-computer interaction, psychology, design or similar discipline
Understanding of Snapchat
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].