Senior User Experience Designer

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ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,000,000+ members find better products, support better brands, and build a better world in the process. We recently reached a significant milestone by becoming a Certified B Corporation, making us the largest grocer to earn this coveted qualification.


THE ROLE


As our new Senior User Experience Designer, you’ll join a small team of collaborative user-centric experience designers focused on understanding our customers, continuously improving the Thrive Market user experience, and designing new features/functionality across our adaptive web and native platforms. For each of your assigned projects, you will partner with a Product Manager to shape the concept, execute iterative designs from wireframes and flows to refined detailed specifications, and collaborate with Software Development Engineers to see your design solutions through to launch. Your own ideas for projects will also be encouraged and you will have a significant impact on how customers experience Thrive Market.

RESPONSIBILITIES

  • Solve complex design problems and own projects from beginning to end for native app and adaptive web features across mobile, desktop, and tablet
  • Create design documentation including user journey flows, wireframes, visual designs, and detailed specifications of behaviors and design implementation
  • Create prototypes and testing materials of various levels of fidelity, and conduct user research activities such as interviews, usability testing, surveys etc.
  • Use qualitative, quantitative research data and hypothesis-based approach to design 
  • Understand the business requirements of each project
  • Help implement and maintain Thrive Market’s design system
  • Be a reliable source of guidance on when to implement which research or validation method
  • Actively participate in design critiques
  • Mentor and coach teammates

QUALIFICATIONS

  • 5+ years of success in product experience design
  • A portfolio of previous work demonstrating successful design solutions
  • Proficiency in Figma, Adobe XD, Sketch, or similar professional design software tools
  • Fluency in usability and interaction design best practices
  • Excellent sense of visual design -- layout, composition, color, typography, etc.
  • Experience designing for desktop and mobile web and native applications
  • Experience with user-centric design processes and using data to inform design decisions
  • Excellent interpersonal communication skills, with a positive attitude
  • Experience using Jira, or similar team collaboration tools
  • Good critical thinking and problem solving skills
  • Ability to independently lead and execute projects
  • Curious, hungry, proactive, results-oriented, data-driven, and thrives in fast-paced, team-oriented environments
  • Experience using data to inform design choices
  • Animation skills

BELONG TO A BETTER COMPANY

  • Comprehensive health benefits (medical, dental, vision, life and disability)
  • Competitive salary (DOE) + equity
  • 401k plan
  • Flexible Paid Time Off
  • Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
  • Ability to work in our beautiful co-working space at WeWork in Playa Vista and other locations
  • Dog-Friendly Office
  • Free Thrive Market membership and discount on private label products
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

  • We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.


    Feeling intimidated or hesitant about applying because you don’t meet every requirement? Studies prove that women and people of color are less likely to apply for jobs if they do not meet every single qualification. At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we sincerely encourage you to apply anyways! As the great Los Angeles King Wayne Gretzky said, “You miss 100% of the shots you don’t take.” Take the shot! 


    Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer


    At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!


    If you need assistance or accommodation due to a disability, please email us at [email protected] and we’ll be happy to assist you.


    Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.


    © Thrive Market 2023 All rights reserved.

JOB INFORMATION

  • Compensation Description - The base salary range for this position is $160,000 - $190,000/Per Year.
  • Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
  • Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!

#LI-DR1

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Technology we use

  • Engineering
    • CSSLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • MagentoFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • NoSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • New RelicServices

Location

In a commitment to our Remote-First Workforce, we have downsized from our previous offices to a WeWork!

An Insider's view of Thrive Market

How would you describe the company’s work-life balance?

Thrive Market is a company that values family first. Leadership has supported me as I navigated the challenges of being a first time mom (during a pandemic!) with kindness and empathy, while offering me a flexible schedule and while still giving me opportunities for growth.

Erin

Senior Director of Growth Marketing

How do your team's ideas influence the company's direction?

The Merchandising team is always looking for better ways to serve our members. We build out category strategies that include sourcing new products to meet member's diet & lifestyle needs, looking for more sustainable packaging formats or creating innovative Thrive Market Brand items.

Christine

Senior Director of Merchandising

What are Thrive Market Perks + Benefits

Thrive Market Benefits Overview

We Offer:

Competitive Salary + Equity
Flexible Paid Time Off
Free Thrive membership & 15% discount on all orders
Comprehensive health benefits (medical, dental, vision, life and disability) - Thrive Market covers ~80% of your premiums!
401k program
Stocked kitchen in our Thrive Market Home Office with Thrive Market products
Coverage for Life Coaching & Therapy Sessions on Modern Heath, our holistic mental health and well-being platform for mental & professional support
ClassPass Membership - Subsidized ClassPass Membership with access to fitness classes, as well as wellness and beauty experiences.
Casual atmosphere and great people to work with

Culture
Volunteer in local community
Giving back to our members and our local community is a huge part of our mission. Our very own mission task force hosts many employee driven events throughout the year.
Partners with nonprofits
in 2019, Thrive deployed over $850,000 raised from our membership community toward initiatives such as clean water to villages in Africa, snacks to children separated from families at the border, etc.
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Summer hours
Employee awards
Flexible work schedule
Thrive Market provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Thrive Market's team fitness initiatives include In-office yoga.
Mental health benefits
We have partnered with Modern Health to provide life coaching & therapy sessions for our employees.
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
The Thriver Help Fund is an emergency financial assistance lifeline created and funded by Thrivers, for Thrivers, to provide assistance in a time of need.
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker after 12 months of employment.
Family medical leave
Fertility benefits
Adoption & Fertility Assistance
Vacation & Time Off Benefits
Paid holidays
Flexible time off
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Thrive Market offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Thrive Market hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks
Virtual coaching services

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