Senior Product Designer at ChowNow
Specifically, you will:
- Synthesize broad concepts and ideas into engaging and impactful experiences.
- Take product specs and requirements from concept to execution, transforming them into intuitive, user-friendly, UX & UI deliverables.
- Lead user testing sessions with customers and collect data with A/B tests to make more informed design decisions.
- Learn from customer usage and leverage feedback and data to continually iterate, innovate, and evolve the product.
- Work closely with Designers, Engineers and Product Managers to define product opportunities and contribute to the overall product strategy.
- Communicate your thoughts and decisions effectively to the Executive team.
- Consistently push the visual design of our products, searching for opportunities to enhance the aesthetics, and make the experience more delightful for our users.
- Develop UI design systems to allow for rapid product prototyping.
Within 30 days, you’ll:
- Complete our ChowNow onboarding (Ramp Camp) where you’ll learn the ins and outs about ChowNow and our products.
- Observe 4 product demos with the Sales team to better know our customers.
- Conduct an analysis of ChowNow’s products and the competitive landscape.
- Head out to the field to connect with our customers to gain vital insights
- Dissect requirements for a new feature and begin research and exploration for possible solutions.
Within 60 days, you’ll:
- Deliver your first set of user flows, wireframes, and high-fidelity interaction designs for a new feature.
- Prepare your first set of detailed design specs for the Engineering team.
- Define the metrics you will use to determine the success of your first design solution.
- Communicate your design decisions with stakeholders and the larger team.
Within 90 days, you’ll:
- Talk to customers and the support teams to gain empathy for customer problems, needs, and mental models.
- Conduct user testing to help inform product decisions and implement new design thinking based on customer feedback.
- Help build a streamlined user testing process.
- Help develop a robust product design development process that allows for maximum alignment.
- Ship your first feature.
You Should Apply If:
- You have a minimum of 6 years experience as a Product Designer in web and mobile environments (iOS and Android).
- You have an online portfolio featuring examples of product design work. (No PDFs or Downloads)
- You have demonstrated experience with end-to-end (hybrid UX and UI) product design.
- You’re a highly motivated individual who is self-directed and pays careful attention to detail.
- You’re an outstanding team contributor who is willing to give and receive feedback.
- You have the ability to conceptualize and communicate design ideas to stakeholders and evolve product design within the organization.
- You have experience iterating rapidly and shipping software frequently to evolve a product over time, such as with SaaS products and mobile applications.
- You use Sketch, Adobe Suite, and basic prototyping tools such as Principle and Invision.
- You have a deep understanding of how to frame a problem and work with the team to synthesize new solutions.
- You obsess over details and are excited to polish until your work is pixel-perfect.
- You have a deep understanding of composition, balance, symmetry, and white space. We love making things beautiful and hope you feel the same.
- You’re constantly looking for inspiration and staying relevant with the latest apps, design trends, and patterns.
- You support your designs with sophisticated animations to demonstrate interactions and realistic prototypes to bring new ideas to life.
- You are full of creative ideas and capable of validating them through rapid prototyping and user testing.
- You are a native visual language speaker, presenting ideas and concepts in a succinct and thoughtful manner.
About Our Benefits:
- Competitive salary
- Ongoing training and growth opportunities
- A "best place to work" winner multiple times where we focus on creating a great employee experience
- Rock solid medical, dental, and vision plans
- 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
- 6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave
- Employer-contributing student loan assistance program
- Commuter benefits (including Uber Pool)
- Employee Stock Incentive Plan
- Quarterly Industry Speakers Series
- Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
- Enough freedom to spread your wings while still holding you accountable
- Fully stocked kitchen and cold brew on tap