Mid Level UX Product Designer

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About Ruggable:

Ruggable is a Los Angeles-based, venture-backed, rapidly growing e-commerce startup that is disrupting the $7B rug industry and revolutionizing the market for residential rugs. Our patented 2-Piece Rug System allows you to remove the top layer of your rug and wash it in your home washing machine, offering an affordable, stylish and convenient solution for young families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions. We have a strong brand, established traction, and amazing advisors fueling our steady growth. This is an opportunity to get in at the ground floor and solve for complex challenges, while charting your own career.

The Ecommerce Team:

As a Mid level UX Product Designer at Ruggable on the Ecommerce team, you will be responsible for helping us REVOLUTIONIZE the way users shop for Rugs. We want to set the standard for the “made-to-order” experience and expect our UX Product Designers to lead the way. The ideal candidate won’t be afraid to push the boundaries of traditional ecommerce UX designs and methods. 

Job Summary:

Reporting to the UX Product Design Manager within the Ecommerce team, this role will be responsible for producing low and high fidelity wireframes to support the marketing team, corporate, and internal ecomm team projects. Our team is very focused on measuring performance through analytics, A/B testing, and continuously looking for ways to improve conversion by improving even the smallest of features on our website. Keeping a pulse on the data will encourage smart decisions in creating the best user experience as well as design. As much as this role is focused on UX, it is also focused on visual design. Candidates must have skills in both areas.

What You’ll Do:

  • Design wireframes and mockups for mobile & desktop screen resolutions based on best practices, user data/research, A/B testing, and design trends (with a mobile first mentality). 
  • Help synthesize user research from A/B testing, Google Analytics, and other user-insight tools. 
  • Work collaboratively with other teams including Acquisition, Retention, Product, Data, Marketing, Creative, and Engineering.
  • Gain inspiration through exploring new design trends, themes, best practices, and patterns across all platforms– then determine how and if it should be implemented into the Ruggable experience.
  • Always advocate for the user's needs. If there is ever a question or debate, dial it back and review our audience and data.
  • QA all of your own designs once they have been developed. No one knows it better than you! Each design is QA’d before going live within the team.

Who You Are:

  • First, you are a Designer, and as much as you love to design beautiful and pleasing digital experiences, you are equally driven by creating functional, reasonable, and efficient experiences based on the users’ needs, behaviors, and intuitions. 
  • You have a toolbox. Whether it be Sketch, Figma, Adobe XD, Zeplin, InvisionApp, pen & paper, or all of the above; you know what tool works best for the job at hand, gives you the best efficiency in your work, all the while your process maintains its fluidity.
  • You are a problem solver. From projects, to day-to-day processes and operations, you take on problems head on. Finding the best solutions through compromise and communication is something you’re good at.
  • You are in tune with Ecommerce, and have a relationship with it. You shop online and have encountered notably poor and notably superb user experiences that have swayed your purchasing decision, and you recognize that. You have no shame in purchases made online because the company had a pleasant UI, and you can recognize that. As much as you despise the popup 10 seconds after landing on a site, you still understand why it converts the best.

What You’ll Need:

Required: 

  • 3-5 years of experience in product design, UI design and/or UX design in a fast-paced environment.
  • Degree in fine art, design, interaction design, or related field. Equivalent work experience also accepted.
  • Portfolio/work samples with relevant work showcasing user-centered design solutions.
  • Understanding of user-centered design principles and best practices, and the importance of enforcing this for a brand.
  • Flexibility to adapt with changing timelines and deliverables.
  • Critical thinking, attention to detail, and integrity.

Preferred:

  • Basic understanding of HTML/CSS
  • Illustration

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • typescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • React.jsLibraries
    • Node.jsLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AWS RedshiftDatabases
    • AWS LamdasDatabases
    • AWS SMSDatabases
    • AWS GlueDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • RAnalytics
    • SQLAnalytics
    • TableauAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • InDesignDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • ShopifyCMS
    • KlaviyoCRM
    • YotpoCRM
    • KlaviyoEmail

Location

Following Ruggable's rapid growth, we have expanded into three different office locations within about a mile of each other in the South Bay area.

An Insider's view of Ruggable

What’s the vibe like in the office?

There's a very "driven" feeling in the office. Everyone is trying to put out excellent work and keep pushing the product and the company forward. At the same time, everyone is gracious and big ego's are not common. There is an attitude of perpetual growth and learning at every level.

Allison

Graphic Design Manager

What projects are you most excited about?

I'm most excited about projects that we're undertaking to enhance our Customer Experience. Some of the most immediate projects are expanding the different channels we communicate with customers on including phone and chat. We're also looking into standing up more self-service customer friendly tools so customers always know their order status.

Benny

Customer Experience Director

How has your career grown since starting at the company?

Ruggable’s culture lends itself to entrepreneurial go-getters looking for rapid career growth. Team members are given a ton of autonomy and trusted to deliver value. Once you prove yourself, your scope and responsibilities grow quickly. I joined as an individual contributor, and one year later I’m leading a large team as Director of Core Product.

Therese

Director of Core Product

How do you empower your team to be more creative?

I find the best way to foster creativity is, ironically, to provide a healthy set of constraints and guiding principles. This creates a tremendous amount of focus and problem solving around the limitations in creative ways. It's like providing the outline of a coloring book and giving your team access to and ownership over all the colored pencils!

Linda

Chief Marketing Officer

What are Ruggable Perks + Benefits

Ruggable Benefits Overview

We value our team members as much as we value our customers. Here are just some of the benefits we offer for being part of our team:

Strong Company Culture
Fun Team Events
Career Growth Opportunities
Casual Dress Code
Emphasis on Work/Life Balance
Employee Discount

Culture
Partners with nonprofits
Ruggable sponsors animals through Face4Pets, provides rug donations through A Sense of Home and Chicago Furniture Bank, and plans to plant 100,000 trees in 2020 through One Tree Planted.
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Ruggable promotes a work-life balance by allowing employees a flexible work schedule that includes flexible start and end times.
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
First Friday Yoga, Peloton Online subscription
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Our kitchens are always fully stocked with the latest snacks, a robust coffee/espresso/tea bar, and ever-changing LaCroix flavors.
Some meals provided
Ruggable's tradition of monthly Food Truck Tuesdays are paired with a rotating list of local LA food trucks (including In-N-Out!).
Company-sponsored happy hours
We host monthly company-wide happy hours to socialize and wind down with our Ruggable family.
Onsite office parking
Free parking on-site at our offices.
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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