Lead UX Designer, Healthcare Partners

| Santa Monica
At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans struggle to get the care they need, and prices just keep rising. Our marketplaces for prescription medicines and telehealth have helped Americans save $20 billion since 2011. GoodRx is a profitable business funded by top-tier investors; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix big problems. If you share our belief that you can do well by doing good, let's talk.
About the Role
GoodRx is looking for a Lead UX/Product Designer with a strong background in product and visual design and the ability to lead the UX strategy and development of a more personalized GoodRx experience for our healthcare professionals including Pharmacists and Doctors. As a Lead UX/Product Designer, you will represent UX and work directly with cross-functional partners to develop products and features that help healthcare professionals leverage GoodRx in their offices, stores, and unique workflows. You will work on products that help GoodRx strengthen the connection between healthcare providers and their patients. You will be responsible for leading quality execution and UX process through the entire product design life cycle, from involvement in insight gathering, sketches, and conceptual wireframing to high fidelity designs and working with engineers to deliver quality launches. You possess a strong foundation in user research, information architecture, and service design, which allows you to identify new areas of opportunity for the product, and ensure excellence in craft and usability. You will mentor other designers and lead efforts across all aspects of design: visual, user experience, product, and interaction. You’ll be part of a creative and dynamic team, including product managers, data analysts, content strategists, and fellow designers at GoodRx.

Responsibilities:

  • Deliver informative, useful, and efficient experiences that enhance and assist healthcare professionals
  • Lead all aspects of UX design from initial concept to released product
  • Be the team advocate for the user and creating insight driven user experiences
  • Think holistically about the user journey and product ecosystem
  • Work with UX researchers to plan and conduct user tests and research strategy, and develop a deep understanding of consumer’s mindsets, attitudes, & behaviors and use that feedback to push for refinement/improvement
  • Articulate and communicate concepts and solutions through impactful storytelling, visualizations, prototyping, and formalized design documentation
  • Continuously strive to find better ways of doing things
  • Provide guidance and mentorship to junior team members
  • Coordinate with marketing and sales teams to align subscription products with customer facing messaging and promotions

We’re looking for someone who’s:

  • An expert in all aspects of design, including user research, user experience, visual, and interaction
  • Able to thrive in an agile work environment, including the ability to embrace iterative product development while maintaining a cohesive and holistic view of the overall user experience
  • People-focused and wants to design and build products that truly have a meaningful impact
  • Deeply collaborative and can bring teams together to solve problems
  • Comfortable with a fast-paced work environment

Skills and Requirements:

  • Bachelor's degree in Design (e.g., user interaction, graphic, visual communications, product)
  • 7-10 years of experience in UX or product design
  • 5-7 years of experience designing for digital products and interactions
  • Experience with consumer healthcare products
  • Confidence in advocating for and sharing user-centered design principles
  • Superb communication skills, both verbal and written
  • Demonstrated ability to persuade partners and diplomatically resolve conflict
  • Excellent organization and attention to detail
  • Proficient with industry standard design tools (e.g. Photoshop, Illustrator, Sketch)
  • Understanding of HTML, CSS (and its various supersets) or Javascript
  • Ability to design and prototype UI for mobile platforms (iOS or Android)
  • Experience with user testing, A/B testing, and design-thinking methodologies

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $20 billion using GoodRx and 15 million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • PyramidFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

Location

Our office is located by the 3rd Street promenade in Santa Monica with direct beach views. Onsite parking provide.

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena Scoblionko

Vice President of People

What’s the vibe like in the office?

GoodRx provides an awesome laidback culture and happy and energetic office vibe. We believe in working hard and playing harder. The company offers Happy Hour once a week, catered lunches three days a week, an awesome ocean-front office location and events to celebrate small wins - all which make GoodRx a unique place to work.

Priyanka Halder

Senior QA Manager

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

- Medical, vision, dental, STD, LTD and AD&D to all full-time employees
- The company offers one (great) PPO Medical plan at NO COST to employees AND dependents
- 4% 401k match
- Meaningful stock options
- Discretionary leave
- Classpass Membership
- Onsite Parking
- Dog friendly office

Culture
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
- Medical & Dependent Care FSA available (offered through Navia) $2,700 pre-tax per calendar year $5,000 pre-tax per calendar year
Disability Insurance
Covered @ 100%
Dental Benefits
Offered through Anthem Employees covered @ 100% Dependents covered @ 50%
Vision Benefits
Offered through Anthem Employees and Dependents covered @ 50% Monthly costs range from $3.24 (self) - $9.87 (family)
Health Insurance Benefits
Offered through Anthem Anthem Blue Cross Classic 500 PPO - employees AND dependents covered @ 100% Anthem Classic 250 PPO - monthly cost ranges from $60 (self) - $187 (family)
Life Insurance
STD, LTD, LIfe & AD&D - ALL covered @ 100%
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
4% 401k match - no vesting period
Company Equity
Stock Options available to full-time employees
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
And Cold Brew and Kombucha!
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Catered lunches on Tuesdays, Wednesdays & Thursdays Bagel Fridays Snacks and Drinks that put the freshman 15 to shame!
Game Room
Stocked Kitchen
Happy Hours
Weekly Thursday Happy Hours
Parking
Company paid parking onsite or $100/mo parking waiver
Pet Friendly
Your pets can work alongside David Bowie (dog)
Recreational Clubs
We offer a variety of clubs like our dodgeball league, monthly book club, hiking club, and more
Relocation Assistance
Fitness Subsidies
- ClassPass Membership
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

Social Good + Successful Business Model + Great Colleagues = GoodRx

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