Lead Product Designer at Inspire

| Santa Monica
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POSITION SUMMARY

Inspire’s Product Design team is growing and we’re excited to bring on a Lead Product Designer with a focus on our new member experience. 

You’ll work closely with Product Managers, Engineers, Research and Design counterparts to create & improve the user experience of our core member app. 

You will be responsible for creating specific experiences while collaborating on long-term vision of the app. This will include, ideation, documentation, alignment, creation, and hand-off with engineering. 

We are looking for someone who has a passion for intuitive, inclusive and accessible products. We believe clean energy is for all and we seek to validate our ideas, advocate for our users and build the best energy app available. 

THE LEAD PRODUCT DESIGNER HAS FIVE MAIN RESPONSIBILITIES

  1. Strategize — Brainstorm, define, prototype and test new software features as we evolve our UX/UI and device ecosystem
  2. Collaboration — Work with PMs, Engineers and Design team members to communicate a direction and point of view.
  3. Alignment — Translate abstract ideas and requirements into tangible artifacts so that the cross-functional team can align on vision and a path forward.
  4. Research — Integrate data, research, user feedback and business requirements into ongoing product experience updates.
  5. Advocacy — Advocate for the prioritization of design centered changes, refinements, and improvements based on business needs and Design Thinking

SOME 2020 DELIVERABLES

  • V1 of our web Application — Take our beta experience into a launch ready product. 
  • Onboarding — Focus on top tier onboarding experiences with a direct KPI of 60 day retention. 
  • Usage & Impact data experience — Give our members a great experience through data insights to their energy usage and climate impact. Resulting in a climate positive lifestyle and automated energy efficiency systems. 

SUCCESS METRICS

  • Web app engagement targets
  • 90 day retention rates
  • System Usability Score of 65+

DESIRED TRAITS

  • Excellent Communicator - Communication is the key to any successful product. Not only between teammates but also inside of our product. The ideal candidate is obsessive about clear communication to set expectations and articulate their vision. Along with clearly communicating with our users and baking those learnings into our digital product. 
  • Self starter - At Inspire you will own and lead out on your product line. Being a self starter means you can start with an early idea and mold it into a clear defined concept with your counter parts. Self starter means not waiting to be told what to do. 
  • Collaborator - Like life we believe in balance, as much we want you to be a self starter, we believe in true collaboration. The ideal candidate will know that only through collaborating with other designers, engineering and product managers can the best ideas come to life.
  • Organized - The title says it all. We LOVE organization, in true start up fashion it is a battle to maintain excellent organization. That is why we are looking for someone who has organization built into their day to day process. No mess, no stress. 
  • User Obsessed - How do you build without knowing who you are building for? We don’t know either. At Inspire we put a heavy focus on talking to our Members or future Members in order to really understand what is best for them. Ideally you have participated or conducted generative research and or usability sessions to test your concepts. The only way to check your assumptions is to ask. 
  • Curiosity  - You are curious through and through always wanting to dive deeper and learn as much as you can. This is not just an at work quality but something that drives you. 

EXPERIENCE

  • Must Have
    • 8+ years experience designing visually compelling web/mobile apps
    • An obsession with the little details 
    • A solid understanding of UX and UI best practices
    • Proficient with design tools like:  Figma, Sketch, Invision, Framer, WebFlow and good ol’ pen & paper.
    • An understanding of modular, grid-based, systems design
    • Experience work with and building design systems
    • Basic understanding of how designs are implemented by engineers (HTML/CSS/JS, Auto Layout, etc)
    • Familiarity with iterative design practices 
    • Excellent communication, leadership, and teamwork skills
  • Nice to Have
    • Experience at a high-growth company
    • Experience at a consumer facing company
    • Experience using behavioral economics and psychology perspectives to achieve customer needs and business outcomes
    • User research
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SQLLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

3402 Pico Blvd, Santa Monica, CA 90405

An Insider's view of Inspire

How does your team reward individual success?

Each month we award an "Avenger of the Month". This is an employee that embodies one of our values: Own It, Study It, Coach It, Live It. The Avenger of the Month is also featured on our blog here: https://www.helloinspire.com/blog/avenger-life

Inspire

Team

What are Inspire Perks + Benefits

Inspire Benefits Overview

Inspire’s culture balances the serious nature and tone of a professional company with the move-fast-and-execute tone of a rapidly growing emerging tech company. We believe in working hard and producing, but doing it in a positive and friendly environment where collaboration is rampant.

Inspire calls its employees Avengers. It’s a team out to even the score on behalf of the common man, to challenge the status quo and confront apathy and old-world bureaucracy. Every Avenger lives for the mission: To build the world’s most consumer-focused clean power platform and inspire a connected moment towards a brighter energy future. Avengers are scrappy, restless, humble and committed to balancing passion with purpose and profit.

Inspire offers competitive compensation and equity packages, plus benefits such as health, vision, life, and dental insurance - Not to mention, unlimited vacation, 401(k) plan, a dog friendly workplace & LOTS of cupcakes!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Inspire provides employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes work remotely on occasion as needed.
Family Medical Leave
Company sponsored family events
Inspire sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Full-time Inspire employees receive unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Inspire offers relocation assistance for certain roles.
Professional Development Benefits
Job Training & Conferences
Inspire offers employees professional development opportunities like onsite training courses, the ability to attend job related conferences and seminars.
Lunch and learns
Inspire hosts lunch and learn meetings once per month.
Cross functional training encouraged
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