Graphic Designer - Production

| Greater LA Area
Are you looking to use your print production/design skills to impact hundreds of small businesses and thousands of diners nationwide? Look no further, ChowNow is seeking a detail oriented Production Designer with a positive attitude to join the Design Team. We know you’ll be a good fit because you’re a team player with a keen eye for details. You stay inspired and take pride in putting your best work into the world and we do too. We work in a fast-growing company with a well-loved product and we believe what we do helps restaurants compete in a technologically demanding world.
About the Team:
At ChowNow, we are passionate about serving the needs of over 10,000 restaurants to help them compete in an increasingly technical world. Our team works on products focused on restaurant clients and their diners (who transact over $1,000,000 daily on the ChowNow platform).
We believe positive relationships make our team able to do more with less. You will collaborate, learn, teach, and experiment with new approaches to getting big things done together.
Our team is located in the Playa Vista neighborhood and tech hub of Los Angeles — 5 minutes from both the beach and the freeways. We believe in equal opportunity for all, and you should too. We’ve been named a Best Place to Work, have been certified as a Great Place to Work, and have a whole bunch of happy employees on Glassdoor.

Within 1 month, You'll:

  • Complete our ChowNow onboarding (Ramp Camp)
  • Learn the ins and outs about ChowNow and our product
  • Shadow each department for an in depth look into how each team plays their part
  • Complete training with our Team Leads to learn how to access and use all internal tools, including Salesforce, Dropbox, ChowNow Dashboard, Slack, Google Apps
  • Create, edit and revise client logos so it meets the standards for launching with ChowNow
  • Design 5 complete launch packages for a new restaurant partner and make sure it gets sent through the correct channels

Within 3 months, You'll:

  • Consistently complete 15 or more logo rebuilds and print design tasks per day
  • Troubleshoot client assets in order for them to launch with ChowNow
  • Be able to confidently communicate to Account Coordinators about assets needed
  • Consistently deliver print ready files that adhere to ChowNow’s design team standards
  • Know how to identify and manage your daily tasks through Salesforce
  • Time manage and be able to communicate your workload on a daily basis to the team
  • Memorize all of ChowNow’s templated marketing materials that we offer to our restaurant clients

Within 6 months, You'll:

  • Be able to design and deliver any of the templated marketing materials that we offer to our restaurant clients
  • Become an expert at identifying why an asset might be ineligible for launch
  • Be active in the Account Coordinator/Design Team slack channel, answering questions and lending knowledge 

Within 12 months, You'll:

  • Have the knowledge and confidence to handle tricky client requests that require an in-depth understanding of our products and protocols
  • Proactively identify, pilot and implement ways to increase efficiency and streamline our current processes
  • Assist in training new team members
  • Contribute to adding new templates to ChowNow’s marketing offerings
  • Help maintain all design process documentation, manuals and file organization

You Should Apply If:

  • You have experience designing print materials, editing layouts, retouching photos and converting assets into digital files using the Adobe Creative Suite
  • You have experience precisely preparing files for print production
  • Solid knowledge of typography and layout
  • Must be self-motivated, proactive and be able to work independently
  • Must possess exceptional follow-through skills
  • You’re enthusiastic about processes and are quick to find more efficient solutions
  • You have experience coordinating a large volume tasks and timelines simultaneously
  • You can communicate in a clear, concise and effective manner
  • Experience with Dropbox, Box, Sketch and Salesforce is a plus
  • Knowledge of the pen tool in Illustrator is a plus

About Our Benefits:

  • Competitive salary
  • Ongoing training and growth opportunities
  • A "best place to work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans
  • Open Vacation Policy; paid holidays; we expect you to work hard, but still enjoy your personal life
  • Six weeks of fully paid primary parental leave and two weeks secondary leave
  • Employer contributing student loan assistance program
  • Commuter benefits (including Uber Pool)
  • Employee Stock Incentive Plan
  • Quarterly Industry Speakers Series
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion)
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly
  • Enough freedom to spread your wings while still holding you accountable
  • Fully stocked kitchen and cold brew on tap
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • JestLibraries
    • EnzymeLibraries
    • Ember.jsFrameworks
    • BottleFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

The ChowNow HQ is in the heart of LA's tech scene. Playa Vista is near the beach, the freeways, the airport, & the tech industry action.
12181 W Bluff Creek Dr, Playa Vista, CA 90094

An Insider's view of ChowNow

What are some social events your company does?

Where do I begin?! There’s the ChowNow book club, running club, DineNow, our coffee-match program... Basically if there’s a will, there’s a way to integrate and meet just about anybody! DineNow is a favorite of mine where every month we mark our calendars and head out to a local LA restaurant for a delicious reminder of why our work is so valuable.

Andrew

Talent Sourcer

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Front End Engineer

How do your team's ideas influence the company's direction?

As ChowNow’s Director of Client Operations, my teams are responsible for handling the implementation of our products and services into restaurants. Because we interact with restaurants every day, we are able to act as informants to ChowNow and help drive our product and services roadmap to solve the most pressing problems our client's encounter.

Stephanie

Director of Client Operations

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Lead Customer Support Representative

What are ChowNow Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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