Director, Creative Operations at FabFitFun, Inc.

| Greater LA Area
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Our ideal candidate knows how to turn vision into execution, has no fear of large projects, complex timelines, looming deadlines, or immediate turn arounds. They are skilled at partnering with a creative team to strategize and prioritize. Will be closely partnering with VP Content and Creative to design process and instill good working order for a rapidly expanding team for a digitally native, fast moving, booming company.

You will be responsible for leading overall timelines of creative execution and managing a team of project managers across all relevant channels, including print and digital advertising, corporate collateral and branding, and video production. You will work with the leads of the photo, video, design, and copywriting teams to establish best practices and timelines, and work with the project managers under you to execute them. You’ll align with our executive and cross-functional teams to understand business objectives and ensure creative projects align with business needs and goals, and prioritize jobs and projects based on larger company goals.

What You’ll Do:

  • Define and implement processes to ensure cross-functional teams work effectively and collaboratively. We strive for fluidity and easy communication within a tight framework.
  • Increase efficiencies by continuously developing improvements to processes, tools and infrastructure, and be able to adapt as the company scales and needs change.
  • Establish communication and approvals protocol between the Creative Dept’s and the company at large’s internal stakeholders.
  • establish protocol for organizing creative reviews with all necessary stakeholders, consolidating revisions for designers and keeping projects on track. This includes: running the daily scrum assigning projects and flagging hurdles.
  • Deliver weekly executive reports on resource use and pipeline, prioritized projects and budget
  • Work with the Creative Depts’ individual directors acoss design, photo, and video to create best practices and schedules for deliverables, timelines, and notifications for all creative requests in.
  • Coordinate project workflow, ticketing, scheduling, and delivery to ensure projects run smoothly.
  • Identify project risks and prepare solutions and contingency plans.
  • Manage department resources and labor across the internal agency.
  • Work with Marketing as the liaison for briefs and objectives.
  • Prioritize projects based on business goals and ROI.
  • Work with your department’s exec lead and directors to build an annual, ground-up AOP budget based on roadmap and milestones including campaigns, productions, retail executions and technology needs to support creative projects
  • Apply 360 marketing plans to support campaign roll outs and ensure through-lines at customer touch points
  • Develop and manage stakeholder meetings to ensure brand alignment and fluid internal communication to keep projects on critical path

You'll Love This Job If:

  • All about collaboration and communication. You’re effective at influencing cross-functional teams and comfortable working with all members of the organization, from individual contributors to top execs
  • Thoughtfully articulate. No matter the audience, you deliver your thoughts clearly, concisely, and confidently
  • Quick on your feet! When problems arise, you reliably produce responses and solutions with speed
  • Exceptional at prioritizing. You never miss a deadline and like to get things done ahead of time
  • Accountable. You reliably take ownership of your work and responsibilities
  • Process-oriented. You are driven by developing, streamlining and maintaining the foundation for successful project execution.
  • Calm and confident. You always maintain a friendly disposition -- even (and especially) under pressure
  • Adaptable and ambitious. You will enthusiastically take on other assignments as needed to support your team!

What You'll Bring:

  • Bachelor’s degree
  • 5+ years of experience independently managing or leading cross-functional project teams
  • Strong written and verbal communication skills
  • Experience creating and actively managing integrated timelines and budgets
  • Experience working with Project Management Software such as Excel + SmartSheets, Wrike or Asana (open project numbers, input milestones, critical path and track approval flow, etc.)
  • Detailed knowledge of workflow within a marketing or in-house creative agency
  • A proven track record of successfully managing, developing and mentoring team members
  • experience managing a content calendar

What You’ll Get:

  • Be a part of one of the fastest growing companies in the US that is revolutionizing e-Commerce
  • Amazing benefits including medical, dental, vision, FSA, and 401k
  • Generous PTO
  • Dog-friendly office
  • Paid Parking
  • Free FabFitFun subscription and quarterly credit in the Add-Ons store
  • Catered meals, kitchen stocked with great snacks and drink
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • WrikeManagement
    • SalesforceCRM
    • IterableEmail

Location

In the heart of West Hollywood! Close to many staples of the LA area including The Beverly Center, The Grove and popular restaurants and bars.
Out of the Box: How Subscription Box Service FabFitFun Experiments to Innovate
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An Insider's view of FabFitFun, Inc.

How would you describe the company’s work-life balance?

After being at this company for a few years, balancing work and life has never been a concern for me. Between the flexibility to work from home when necessary, to traveling the world, this company always encourages a balance. I really appreciate that I never have to put my life on pause -- it’s a freedom that makes this company so wonderful.

Taylor

Customer Acquisition Specialist

How has your career grown since starting at the company?

My career has grown tremendously since joining FabFitFun in 2015! I started as a Jr. Account Manager, and have worked my way up to Director, Strategic Merchandising! FabFitFun helped me to not only switch teams, but also encouraged me to take courses on any skills that I wanted to improve for my new position.

Carly

Director, Strategic Merchandising

How do you make yourself accessible to the rest of the team?

I believe in casually connecting with my team on a regular basis. During lunch I will often go to one of our team rooms and eat with them, and aim to not talk about work. My hope is that this connection will encourage them to ask me when they need something. I also try to encourage direct feedback by being grateful for ANY feedback I receive.

Arjen

SVP, People

What are FabFitFun, Inc. Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Each of our seasonal boxes partners with a charity/nonprofit organization.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some Meals Provided
FabFitFun offers 3 catered a meals a week at our HQ in West Hollywood. Breakfast provided on Monday, while Lunch is provided on Tuesday and Friday.
Happy Hours
Happy hours are hosted Once per month.
Parking
Paid parking available for all of our employees with a paid parking incentive for those who commute to the office and don't require a parking spot or vouchers.
Pet Friendly
Dog friendly office!
Relocation Assistance
Fitness Subsidies
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Generous compensation package and extensive benefits. 12 weeks’ paid parental leave. Free FabFitFun subscription and tons of beauty freebies! Daily impact on personalizing the FabFitFun member experience.

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