Sr. Program Analyst
We’re looking for a Senior Program Analyst to join Team Snapchat! Working closely with the Customer Operations team, you will help determine how Customer Operations will best support Snapchatters around the world through innovative channels, processes, and technologies. Working from our Los Angeles or London office, you’ll work with the Operations, Engineering, Product, and other teams throughout the company to effectively scope, plan, and execute on special projects.
What you’ll do:
- Scale global operations supporting Snapchatters, advertisers, content creators, and Snap employees through third party vendors to meet critical business objectives
- Drive, prioritize and cross functionally manage special initiatives through the implementation of effective project management structures
- Design, build, and maintain reports, dashboards, and metrics to monitor operations performance
- Create and maintain short- and long-term business metrics & financial models for Platform Integrity. Track and provide accurate business forecasting by working closely with business owners, Accounts Payable and Finance
3+ years of experience in a data analyst and/or project management role
A background in consulting, operations or related field
Expert knowledge of spreadsheets, including Excel and/or Google Sheets
Familiarity with working with databases, including writing SQL queries
Deep knowledge of building new business processes and technology solutions
Expert level in financial modeling, forecasting, reporting, and collaborating with Accounting/Finance teams
Excellent problem-solving skills, and the ability to structure ambiguous business challenges into actionable plans
A detail-oriented individual with strong business acumen and the ability to communicate within all levels of the organization
A passion for Snapchat and creativity!