Sr. Director, Growth Development (Big Data Initiatives)

The Sr. Director of Growth Development, Big Data Initiatives is an integral, highly-visible role contributing to the overall success of the ServiceTitan’s data strategy. S/he will identify, define, drive, manage, and optimize new data initiatives that create immense value to our customers through new features, while also driving meaningful business for ServiceTitan. This individual has a well-rounded background drawing key elements from roles such as data science, product management, and technology strategy. This role offers the opportunity to have a massive impact driving growth for our customers and for ServiceTitan.

• Provide the vision and direction for strategic projects and initiatives through the use of data; transforming vast data sets through analytics, machine learning, and other big data technologies to create innovative offerings
• Develop a deep understanding of customer needs and product gaps to determine how big data can create immense value and empower home and commercial services businesses
• Develop deep partnerships with Growth and Product Management to ideate and deliver on major cross-functional data initiatives, e.g. helping build the right set of features and taking them to market successfully
• Provide strategic guidance on architecture and build of data ingestion capabilities to develop a highly integrated data model and solution
• Maintain in-depth knowledge of industry best practices, technologies, architectures and emerging technologies -- along with their potential application to existing or future offerings
• Become a trusted partner and provide guidance and recommendations on how data can be leveraged to answer questions and solve problems

To be successful in this role, you'll need: 

• Exceptional leader with 6-10 years of related experience with a strong understanding of data architecture, technologies (e.g. machine learning), as well as considerations across privacy, legal, and security
• Experience working with customer-level data, transactional data, and third-party data for strategic and operational purposes, e.g. leveraging data to enhance or create new innovative applications/offerings
• Data-driven mindset with proven experience utilizing analytics & insights as tools for informed decision-making
• Customer-centric and passionate about having an impact on the home and commercial services industry
• A bold leader who can champion a vision, strategy, and roadmap, but can also roll up your sleeves to help the team get the job done
• Will have demonstrated the ability to push projects over the finish line with sound planning and persistent execution; 

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