Sr Analyst - Data & Analytics at AuditBoard

| Greater LA Area
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Who We Are

AuditBoard is a high-growth SaaS company in the financial technology space that is transforming the way organizations manage critical risk, audit, and compliance initiatives. We believe in empowering enterprises to manage and control risk so that their businesses can thrive.

Designed by former chief audit executives, our enterprise cloud platform is purpose-built to automate and streamline activities in ways that align with how our thousands of users think and act daily. Clients range from pre-IPO organizations to Fortune 500 companies, including leading organizations such as WeWork, Activision Publishing, Lions Gate Entertainment Corp., TripAdvisor, Arthur J. Gallagher & Co., and Cox Communications, among many others.

Who We Are Looking For

As AuditBoard embarks on the next phase of growth, we are seeking a Sr Analyst of Data & Analytics to help fuel this expansion. You will drive optimizations by converting raw data into actionable insights. You will generate models and dashboards that will push our strategy and drive us to identify leading indicators of churn and upsell, cohorts of opportunity to drive value, and opportunities for efficiency gains. The ideal candidate for this role loves telling stories with data and has the technical chops to be able to do it. You will serve as a subject matter expert on data analysis and related best practices to business partners. You will have the opportunity to make an immediate impact by helping accelerate our existing momentum to help maximize our full potential. 

What You Will Be Doing

  • Own and drive efforts to enhance business insight and reporting for our organization that includes: Adoption, Expansion, and Renewals while reporting to the Senior Manager of Data & Analytics
  • Analyze and communicate data-centered insights into how clients are using the AuditBoard products and achieving value
  • Use data to inform all layers of the Client Advisory Services team and executive management to assist in determining strategic direction
  • Inform and implement client segmentation, engagement models, and develop programs to determine root cause of client success and churn
  • Develop creative ways to visualize and present information for non-technical audiences
  • Prepare reporting and analytics for the Client Advisory Services Team, Finance, and Executive leadership
  • Take ownership of data hygiene efforts and make recommendations on best practices
  • Inform and assist in most aspects of the analytics platform roadmap
  • Provide training on the platform to leadership and other users to enable adoption of reporting and analytics.

What You Have

  • 3+ years of Analytics/Data Science/BizOps experience
  • Experience with customer success and/or sales analytics - required
  • Proficiency with data analysis and reporting tools like Tableau, Power BI, or similar BI tools - required
  • Proficiency with SQL - required
  • Knowledgeable on data warehousing and ETL/ELT concepts - required
  • Experience working with Salesforce.com - required
  • Experience working with Totango or similar Customer Success software – preferred
  • Experience working with R and Python – preferred
  • Ability to clearly and concisely articulate complex data analyses to non-technical stakeholders
  • Advanced knowledge of Business Intelligence tools, with experience effectively defining data requirements and designing effective interactive dashboards
  • Ability to navigate and build upon ambiguous requirements; autonomous in nature but strong team player
  • Detail-oriented, strong analytical and problem-solving skills

Please share whatever materials you think best represent you, your skill set, and your perspective. This can be a portfolio, reference, or anything else you feel comfortable sharing!

Why You’ll Love Life at AuditBoard

  • Free daily catered lunches when in the office
  • Stock options
  • Medical, dental, and vision coverage for full-time employees
  • 3 weeks of Paid Time Off and 10 holidays per year
  • 401k to save for your future
  • Fun company and team outings - Work Hard Play Hard!

This job can be fully remote


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

El Segundo and Cerritos offices to attract talent from both LA and Orange County. Offering flexibility and decrease frustrating commutes.

An Insider's view of AuditBoard

What are some social events your company does?

AuditBoard has a culture committee that holds regular social events. Outdoor activities, charities, and happy hour are regularly planned. But also -- the Product team collaborates separately with Engineering, Design and QA to hold team events that are offsite and hilariously fun. Some examples are a trip to the mountains, escape rooms, and Knotts.

Mitch

Director of Product Management

What projects are you most excited about?

The two upcoming projects I'm most excited about are our Slack integration and the development of a public 3rd party developer API. With the release of both of these new initiatives, we'll be giving auditors and developers more powerful ways to interact with our platform.

Josh

Software Engineer

What makes someone successful on your team?

To be successful as a designer at AuditBoard, you need to be eager to learn and collaborate. Since our products focus on an industry that lacks great design, we love designers who can solve complex problems within a given system and be an advocate for the users.

Mac

Sr. Visual Designer

What unique initiatives do you have that encourage innovation?

We focus on the following to drive innovation:
- Engage and empower the entire team
- Hire for and build our culture around mentorship and letting the best ideas rise
- Intense focus on the customer and discovering/solving their problems

Hayes

Senior VP of Engineering

How do your team's ideas influence the company's direction?

As part of the Implementation Team, we hear directly from our customers what their needs are, what's working well and what could be improved. We understand their requirements and take that back to Engineering and/or Product to see what the best solution is. Customer feedback definitely plays a role in how we prioritize new releases and features.

Leann

Manager of Implementation

What are AuditBoard Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Culture Committee, Women at AuditBoard and Allies
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
When we are back in the office, we provide free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Ping Pong. All-day, every day.
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Fitness Subsidies
Free gym membership
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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