Fuel Cycle is currently seeking a Research Manager to join our Client Services team and lead market research projects for our clients. As a Research Manager, you will serve as the primary analyst on a range of quantitative and qualitative research projects, managing the full execution of projects that address the major business questions for our Fortune 500 clients across a variety of industries. While leading & developing junior team members, and being responsible for the quality of the deliverables. The ideal candidate will have extensive knowledge of quantitative research methodologies, familiar with brand equity, concept testing, segmentation, and experience being the strategic advisor for high profile clients. The role offers a strong career path along with a learning environment where you will expand and develop your market research and leadership skills.

Fuel Cycle is an LA-based SaaS company building customer intelligence solutions for the world’s leading enterprises. With Fuel Cycle, companies rapidly engage and interact with customers for real-time feedback and insights to make better business decisions, grow revenues, and retain customers.

We can offer you friendly coworkers, food, snacks and coffee straight from our kitchens, office happy hours and fun events. We provide excellent benefits such as health, vision, and dental. We also offer supplemental benefits such as AD&D, life insurance, 401k and much more.

Responsibilities

• High Quality Standard: Perform tasks and responsibilities required with thoroughness to produce high-quality, high-accuracy market research deliverables. Load, test and proofread all research surveys and content on staging before posting live to production. Accountable for assuring data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity.

• Project Management: Manage time efficiently to coordinate and execute project components, for multiple projects at a time. Be able to prioritize and communicate effectively while remaining flexible to changing client needs.

• Team Management: Provide leadership and mentoring of more junior team members. Responsible for providing training, coaching, and support to continue developing their skills.

• Research Design: Translate business questions into research plans, and designing and programming the research instruments – utilize multiple methodologies, both qualitative and quantitative within the community.

• Moderation: Assist with daily moderation of research activities in the communities and extract insights.

• Research & Insights: Analyze data and develop insightful results or “story” that addresses business objective in a clear and concise, visually appealing format.

Qualifications

• Bachelor’s or Master’s degree in a related field, and at least 2 years of prior experience, preferably with a research vendor company

• Self motivated, flexible, and organized

• Capable of working independently and within teams

• Excellent interpersonal, problem-solving and project management skills

• Excellent verbal and written communication skills

• Knowledge of research techniques through coursework, internships, or work experience is highly desired

• Experience with Excel, SPSS, SAS, Qualtrics, SurveyGizmo, SurveyMonkey, R, and/or Tableau is highly desired

• Proficiency in Excel, PowerPoint and Outlook is required