MeUndies is a Los Angeles, CA-based underwear and loungewear company best known for its softer than soft basics. Founded in 2011, MeUndies disrupted the $110B underwear industry when it launched the first online underwear subscription. Through the years the brand has inspired a passionate community of undie-obsessed individuals with its bold, comfortable products.

Today MeUndies has sold more than twenty million pairs of underwear and is profitable with double-digit YoY growth. It continues to redefine the subscription market by evolving the transactional subscription to a membership centered on community and its relationship with the brand.

The innovative direct-to-consumer brand offers multiple purchasing options including singles, packs, matching pairs and its monthly membership. It opened its first flagship store in Los Angeles in 2018.

With a growing company, comes a growing team full of innovative people. The main responsibility of the Senior Manager, Analytics is to provide strategic analyses that support company-wide decision-making. This will span owning our visualization and self-serve data tool (Looker), performing analyses to uncover hidden insights, and pushing the team toward predictive analytics. You will partner closely with teams across the organization to develop a deep understanding of their needs and create innovative, user-friendly tools that enable them to manage the business more effectively. You will also proactively drive analyses that lead to deeper insights about our business, our customers, and how we can best position ourselves for short and long-term growth. This role reports to the VP, Analytics & Consumer Insights.

What You’ll Do 

• Build and lead a high-performing, high-horsepower analytics team with an emphasis on driving business strategy. The Analytics team not only supports nearly all departments with reporting and data access, but also drives change by crafting narratives that inform product and marketing strategies.
• Lead long-range and ad hoc strategic analyses to uncover opportunity areas that drive business improvements. Craft compelling presentations with recommendations and present regularly to stakeholder and executive audiences. Types of projects you may work on include member skip and churn drivers, purchase path analysis, customer clustering, and breakeven CPA analysis.
• Meet the data demands of a fast-paced, high-growth business by owning and optimizing the self-service analytics environment in Looker. The Looker visualization platform is viewed as the ‘source of truth’ for all departments and is used daily by dozens of users.
• Ensure MeUndies is leveraging best-in-class visualization tools and analytics best practices. Proactively recommend new and innovative ways to solve complex business problems. 
• Partner with the Consumer Insights team to deliver actionable insights that combine voice of the customer data with internal database analytics. Provide compelling stories that influence cross-departmental priorities and roadmaps.
• Serve as Subject Matter Expert (SME) on how MeUndies data is structured and reported. 
• Identify new data sources and/or data warehouse improvements and provide requirements to the data engineering team. Prioritize data engineering requests by meeting regularly with the DE team and CTO.
• Support departments such as Performance Marketing and Inventory/Physical Product with strategic project needs.
• Explore and recommend predictive analytics opportunities for the MeUndies organization.
• Partner with the department VP to set the overall vision and roadmap for Analytics at MeUndies.
• Manage the intake of stakeholder requests and prioritize workflow within the team.

What You Have 

• Extensive experience (7+ years) in a relevant field such as Consulting, Business Intelligence, Analytics or similar
• 3+ years of project and/or people management experience
• Advanced SQL and Excel modeling skills
• Advanced experience with data visualization tools such as Looker or Tableau
• Basic knowledge of Python
• Knowledge of data architecture and warehouse strategies
• Experience collaborating with BI teams and/or Data Engineers
• The ability to craft visually appealing decks and tell clear and concise stories
• Experience presenting to executive-level audiences
• Strong business acumen
• Extreme attention to detail
• Proven project management, prioritization, and delegation skills
• Excellent soft skills and the ability to explain technical concepts to a non-technical audience
• An innate love of solving hard problems and helping people make sense of data
• A desire to dig in as an individual contributor as needed, but also the ability to lead and inspire rising talent

Bonus Points 

• Experience with DTC e-commerce and/or membership business models
• Familiarity with systems/tools used around the org - Google Analytics, Heap, Segment
• Intermediate or advanced knowledge of Python
• Experience creating and deploying predictive models 

WHY WORK AT MEUNDIES?

It's more than a job.

We have focused on building a team of people that emulates all of our core values. We look for people who stay balanced, go further, build relationships, champion differences, and are humble. At MeUndies, we continue to maintain a stellar brand by working collaboratively and encouraging growth with learning opportunities. Not to mention, there is no such thing as a small achievement here - we celebrate it all! 

We look at the necessities.

We offer competitive equity/salary packages which include targeted annual bonuses, generous parental leave, a 401k, awesome health benefits, open time off, and more. We also take Learning and Development seriously - conducting annual performance reviews, annual 360 reviews, and providing an independent Learning & Development Budget that starts at $500 right out of the gate! 

We have an office you’ll enjoy going to.

While we’re remote until January 2021 (and have a flexible work policy beyond that), we still have an inviting office that you’re welcome to work from always! We’re set-up to support comfortable working - hot desks, lounge and casual seating areas, a Mother’s Room, an on-site gym & shower, and a kitchen that makes you feel like you’ve never left home. Plus, we’re dog friendly, so your furry coworker can join you anytime. 

We don’t forget the most important things.

We want MeUndies to be a place where you feel safe and comfortable, and encourage our employees to hold us accountable for keeping it that way. We offer two robust annual surveys to check-in with the team, an anonymous feedback tool available to submit to at any time, and an HR team that is ready to help. MeUndies is also home to four employee-led Employee Resource Groups - Womxn’s ERG, Heritage ERG, Pride ERG, and Parents of MeUndies. When you work at MeUndies, we take your needs as an employee (and a person) seriously. 

Plus those special extra things.

We know how important it is to connect with your team members outside of every day work, too. We offer frequent catered lunches, holiday parties, off-sites, happy hours, and an annual retreat (right now, these things are happening virtually! But we can’t wait to return to in-person). You’ll also get a sweet employee discount, as well as a monthly MeUndies membership to rebuild your underwear drawer with our top notch prints.