Senior Data Analyst at Supernatural (Greater LA Area, CA)

| Greater LA Area
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Launched in April 2020, Supernatural is an immersive, virtual reality fitness experience created by Within that combines the best music, coaches, destinations and movements into an incredible home workout; with a new workout released every day.  
If you share our belief that virtual reality can play a major role in making exercise not suck, and you think you can help us create that future, we’d love to meet you!

The impact you’ll make:

As a Senior Data Analyst on the data team you will explore and extract insights that help the company to learn and grow. You will be responsible for analyzing the performance of the product and business, defining new metrics to help the company operate, and delivering strategic insights to the company. You’ll work to democratize data to everyone in the company to help them make faster, smarter decisions. You'll work closely with Product, Marketing, Content and Operations teams to deliver the insights and data  that drive the growth engine of our business. 

What you’ll do: 

  • Deliver strategic insights and data that unlock opportunities for business growth and optimizations across our product. 
  • Pioneer, lead and own complex projects that often involve coordination with disciplines and teams.
  • Communicate analysis and decisions to high-level partners and executives in verbal, visual, and written media
  • Develop resources to empower data access and self-service so the team can make data-driven decisions at scale
  • Partner with Data Engineering to create well-structured, organized, and easily accessible data.
  • Define success metrics, analyze performance & conduct experiments for features in the product.  

What you’ll need to be successful:

  • BA, BS, or MS degree in Statistics, Mathematics, Economics, Business, Engineering, or other quantitative focus
  • 3+ years of Product Analytics Experience
  • Advanced SQL expertise & Data Science expertise
  • Understanding of experimental design and statistical methods
  • Experience with Snowflake (or other data warehouse) and dashboarding/data visualization tools (i.e. Tableau, Mixpanel, Looker, or similar)
  • Ability and experience in extracting insights from data, and summarizing learnings / takeaways
  • Ability to communicate effectively and manage relationships with partners coming from both technical and non-technical backgrounds

Where you’ll be: 

  • Our offices are currently closed due to COVID-19. Post COVID, we are giving you the flexibility to work from home should you choose to do so.
  • Working hours: We operate within the Pacific time zone for collaboration

At Supernatural, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Supernatural is committed to bringing together individuals from all different backgrounds and perspectives, however applicants from agencies as well as corporation to corporation work will not be considered at this time.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages

Location

Supernatural is a remote-friendly company. We have a studio located in beautiful Venice, CA, conveniently located just a few blocks from the beach.

An Insider's view of Supernatural

What are some social events your company does?

One of my most memorable evenings during the pandemic was attending our monthly all-hands meeting in the virtual world. Despite being isolated, we used our virtual reality headsets to attend a party together in an imaginary digital venue, all dressed as unique “avatars” of our own creation. The experience was surreal and I’ll never forget it.

Leila

Senior Software Engineer

What's the biggest problem your team is solving?

We have an incredible product that is changing peoples’ lives, but is impossible to understand without trying it. Bottling up all that magic into marketing material that captures peoples’ hearts and ignites their imagination is the juiciest, most fun, and most difficult challenge, and we’re excitedly working on ways to bridge the gap every day.

Jonny

Head of Product Marketing

What does career growth look like on your team?

Helping my team grow in their careers is foundational to the success of our company. As the amount of back-end/server work increases in support of a growing product in Supernatural, so has the team size and the complexity of internal tools in number and scale. Leaders arise out of necessity, and we see promotions from within as normal.

Kuangwei

Director of Engineering

How do your team's ideas influence the company's direction?

The People team is the heart of the company & all of their decisions influence the future of the organization from policy creation to hiring decisions. They are encouraged to push boundaries creatively through collaboration, constant learning & iterations, & adapting to new ways of doing things recognizing employee happiness is the ultimate goal.

Lynnette

VP of People Operations

How do you collaborate with other teams in the company?

It’s complicated! Everything we produce requires collaboration between a handful of teams. There’s the workout modalities, music, coaches, environments - numerous elements working in sync to build a singular experience. We use a breadth of tools to do this, but overall it’s about understanding each team’s role and how to connect our workflows.

Rayne

ACD Art Director

What are Supernatural Perks + Benefits

Supernatural Benefits Overview

• Variety of company-sponsored healthcare plans
• Tenure tiered vacation program, 9 days of upfront sick leave
• 16 weeks paid parental leave for the birthing parent, 12 weeks paid leave for a non-birthing parent
• Monthly mental health and wellness stipends
• Home office set up support
• 14 company paid holidays, plus 1 floating holiday
• 401(k) retirement plan
• Monthly virtual company events and semi-annual in-person events
• Access to the latest VR/AR products

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
At Supernatural, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, col
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Supernatural's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions annually.
Disability Insurance
Supernatural will supplement your pay up to 4 weeks for disability or medical leave, in coordination with any state and federal programs.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Supernatural covers 100% cost coverage for employees and up to a monthly funding cap for dependents.* * up to a funding cap. Dependents, spouse, children under 26, domestic partner.
Life Insurance
Supernatural offers Life Insurance and Accidental Death & Dismemberment Insurance up to an employee's salary amount.
Pet Insurance
Supernatural offers pet insurance to cover accidents, wellness services, common and chronic illnesses for dogs and cats of all ages.
Wellness Programs
"Invest in You" program- Employees may submit expenses in each category (fitness, mental wellness & self-care, & family support and treatment programs) for reimbursement, up to a monthly cap.
Mental Health Benefits
Supernatural offers a free Calm subscription to encourage mental wellness through accessible meditation, stretching, journaling, and sleep.
Retirement & Stock Options Benefits
401(K)
Supernatural's 401(k) retirement plan is provided through Vanguard.
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
16 weeks of paid leave for a birthing parent (12 weeks for a non-birthing parent) in conjunction with state & federal programs.
Remote Work Program
Supernatural employees may work remotely depending on their job function.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Supernatural provides all full-time employees with up to $1,000 in reimbursement for home office set-up.
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

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