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Senior Consumer Insights Associate

| Culver City

MeUndies sells underwear, sure. But because we’re vertically-integrated, direct-to-consumer, and handle everything from design to marketing to shipping, we bring our customers much more than just undies. We’re a lifestyle brand devoted to self-expression and basics that are anything but simple. A great pair of undies can brighten up your day and a great underwear company keeps it going. We wear our brand as a badge of honor and we’re not afraid to share it.

As a Senior Consumer Insights Associate, you will pull together actionable insights and help the company integrate the voice of the customer into decision-making. These insights will enable Consumer Insights to partner cross-functionally, influencing marketing strategies and product improvement priorities.

What you’ll do:

  • Lead survey maintenance for recurring surveys (CSAT, NPS, Membership Based Items, etc.) including tagging and updating.
  • Work cross functionally to provide additional department-specific feedback/learnings.
  • Roll up your sleeves as you create custom surveys and conduct research in-house.
  • Translate results into clear and useful insights for internal partners and external stakeholders.
  • Become an expert in consumer insights best practices and apply those to new research vehicles.
  • Perform analysis in Excel and craft executive-level presentations.

What you have:

  • A degree (BA/BS) in an analytical major and/or the social sciences (e.g. math, statistics, economics, psychology, sociology). Bonus points if you had relatable internships and strong statistical background.
  • 2+ year of professional experience, with at least 1 year of experience in a brand-side consumer insights team OR at least 1 year on the supply side but want to make a move to brand.
  • Strong Excel skills (and awesome if you are also familiar with tools like SPSS)
  • Experience with common insights platforms (ie: Survey Monkey, Qualtrics, Delighted).
  • A passion for analysis, and the skill set to put it into action.
  • Ability to work cross functionally.
  • Natural curiosity.
  • Strong work ethic and dedication.

WHY WORK AT MEUNDIES?

It's more than a job.

We’re a team of kind, smart, diverse, and fun people who are building an amazing business and brand.

So we look at the big things.

We offer competitive equity/salary packages, plus generous parental leave, 401k, awesome health benefits, and open time off. You’ll enjoy top-of-the-line hardware and software, and have access to an annual personal Learning & Development budget of $1,000!

And the little things.

Everybody gets access to an on-site gym, snacks, and an office keg (choose the cold brew by day, and the IPA by night).

Even everyday things.

There’s a structured review process, regular feedback surveys, and a focus on open communication—all to make sure you’re thriving, happy, and growing.

And those special extra things.

We keep things fun with frequent catered lunches, holiday parties, offsites, and an annual retreat. You’ll get a sweet, sweet MeUndies discount, as well as a complimentary monthly subscription for our feel-good undies.

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Technology we use

  • Engineering
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases

Location

Culver City, CA 90016

An Insider's view of MeUndies

What’s the vibe like in the office?

This team is made up of hard workers who also know how to have fun! Our work space creates an atmosphere that encourages us to build friendships and strengthen work camaraderie. Great work ethic is at the forefront, but sprinkle in fun weekly events and you’ve got yourself a culture where productivity is high and everyone’s engaged.

Lance

Controller

What kinds of technical challenges do you and your team face?

User Experience at MeUndies is still fairly new, so our team is very focused developing out our process and tools while still delivering on key projects and initiatives for the company. Our long-term goal is to be able support teams across the organization as partners who can help inform design and strategy with research.

Jackie

User Experience Designer

How do you make yourself accessible to the rest of the team?

One great aspect of working at MeUndies is that the company culture and office space fosters teamwork and accessibility. We operate in a very fast environment, so you need to be constantly ready to jump on any new project, problem, or opportunity and help get things done. Often these impromptu meetings and brainstorms result in the best ideas!

Nadia

Director of Inventory Planning

What are MeUndies Perks + Benefits

MeUndies Benefits Overview

WHY JOIN MEUNDIES?
It's more than a job.
We’re a team of kind, smart, diverse, and fun people who are building an amazing business and brand.

So we look at the big things.
We offer competitive equity/salary packages, plus generous parental leave, 401k, awesome health benefits, and open time off. You’ll enjoy top-of-the-line hardware and software, and have access to an annual personal Learning & Development budget of $1,000!

And the little things.
Everybody gets access to an on-site gym, snacks, and an office keg (choose the cold brew by day, and the IPA by night).

Even everyday things.
There’s a structured review process, regular feedback surveys, and a focus on open communication—all to make sure you’re thriving, happy, and growing.

And those special extra things.
We keep things fun with frequent catered lunches, holiday parties, offsites, and an annual retreat. You’ll get a sweet, sweet MeUndies discount, as well as a complimentary monthly
subscription for our feel-good undies.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
3 months of paid leave plus 1 month of transitional leave.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

We offer competitive equity/salary packages, plus generous parental leave, 401k, awesome health benefits, and open time off. You’ll enjoy top-of-the-line hardware and software.

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