Senior Business Intelligence Analyst, US Safety at TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. As a Senior BI Analyst on TikTok's US Safety team, you will be instrumental in ensuring that TikTok remains a safe, trustworthy, and risk-free environment. You will develop and maintain scalable, automated dashboards, and reports that benchmark and track progress against key operational performance goals and initiatives. You will build robust technical solutions to support self-serving data products, use ground-truth data to inform strategies and develop an unparalleled understanding of the dynamics behind our platform to unlock new opportunities for improvements. As a member of this team, you will be working on US TikTok's top priority (user safety) with a variety of stakeholders across product, operations, policy, and engineering -- both locally and globally. This position will be full-time and will be based in our Los Angeles, CA location. Responsibilities - Develop and maintain scalable, automated dashboards and reports that benchmark and track progress against key operational performance goals and initiatives. - Inform best practices for how quantitative analyses should be run, including aspects such as processing, cleaning, and ensuring ground-truth integrity - Experience in a variety of skills to draw insights from data, including but not limited to data mining, model development, statistical and regression techniques. You understand when to use these various methodologies based on the scope, size, and nuances of the problem - Collaborate with data teams across the globe to form best practices regarding data modeling and visualization; support these teams in the development of automated detection systems utilized to detect and, if possible, prevent safety incidents
- BA/BS in Computer Science, Math, Physics, Engineering, Statistics or other technical fields - 4+ years of experience in quantitative analysis - Expert SQL and Excel skills, and a deep understanding of statistics and predictive analysis - Experience with at least one data visualization tool (e.g. Mode Analytics/Tableau/Looker) - Experience building data infrastructure (e.g., designing data architecture, building data pipelines, implementing scalable monitoring), and implementing reporting solutions. - Familiarity with at least one scripting language, python is preferred. Preferred qualifications: - Be able to analyze at a broader level, while still being detailed oriented, conscientious, thorough and accurate - Be able to synthesize the complexity of the data asks and address the needs in a timely fashion while balancing for sustainable and scalable data solutions - Experience working with international partners at different time zones - Desire to travel between various sites (Palo Alto, China, Southeast Asia) to manage projects and collaborate with stakeholders - Curiosity and strong motivation to dissect a highly complex challenge, capability to thrive in a dynamic environment TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are, too.