Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo. We are looking to add a Senior Business Analyst, Tools & Reporting to our Operations group. Key responsibilities will include: - Interviewing key stakeholders to reveal operational inefficiencies and uncover hidden problems beyond what is obvious. - Utilizing data visualization and descriptive statistics to connect disparate ideas into cohesive, well-grounded insights for scalable and intuitive reporting. - Analyzing quantitative and qualitative datasets to generate impact-driven recommendations for cross-functional partners including Product, Music, Content Programming, and Creator Partnerships. - Owning, managing and in some cases advocating business cases for development of new tools. - Ability to see beyond the spreadsheet and understand stakeholders’ requests and end goals in order to advise on short or long-term solutions. - Developing automated reporting by ensuring data quality through documentation and providing quality assurance of delivered insights. - Collaborating with both executive management and front-line employees in order to establish and maintain effective working relationships. - Communicating effectively with technical and non-technical audiences both verbally and in writing. - Holding oneself accountable for contribution goals and acts with a sense of urgency, embracing high-value stretch over safe goals. - Designing and analyzing product experiments and suggest framework to communicate results.

Qualifications

- Bachelor's degree or equivalent in a quantitative field like statistics, economics, applied math, engineering, or other technical field; advanced degrees are preferred. - 3-5 years of experience in data science or analytics role - Advanced Proficiency in SQL - able to write structured and efficient queries on large data sets - Strong experience in statistical programming (e.g., R, Python, MATLAB) - Preferred experience with a data visualization tool (e.g. Mode Analytics/Chartio/Tableau/Qlikview) - Ability to use constructive and candid dialogue to influence others without relying on formal authority - Takes a measured and thoughtful approach to difficult situations, be comfortable with ambiguity, and be able to bounce back quickly from team challenges - Self-motivated individual with strong organizational and problem solving skills including the ability to transition between detailed data and high-level insights. - Preferred experience working with international partners at different time zones and ability to travel between various sites (China, Southeast Asia). - Preferred can speak Mandarin.