PatientPop is the leader in practice growth with the only all-in-one solution that empowers healthcare providers to improve every digital touchpoint of the patient journey. As experts in the healthcare technology space, PatientPop makes it easy for providers to promote their practices online, attract patients, and retain them for life.

We've grown from a small, scrappy team to a workforce of 400+ driven individuals who are committed to scaling smarter. As we move into our next phase of growth, we're looking for passionate and dedicated people to focus on innovative solutions while ensuring that we maintain a superb customer experience. That, in part, means finding highly qualified candidates who want to invest their energy to align with our company's long-term goals.

Are you ready to really dig into a new role? We're looking for you.

Why you’re important to us:

You will help manage our biggest data challenges, generate insights, and work with our internal teams to drive efficiencies in our reporting processes. You will work closely with PatientPop leadership to ensure goals are met, we have efficient and scalable processes in place, and we’re defining a path for short-term and long-term growth.

How you will contribute:

The GTM Operations Analyst will be responsible for building and maintaining key pieces of data infrastructure, and for generating insights from them.

The Retention & Customer Analytics Lead will be a key partner to PatientPop leadership to analyse the key drivers of customer value, sales efficiency, and demand generation. This person will be responsible for spearheading key data initiatives across our go-to-market (Sales, Customer Success and Marketing) teams in collaboration with PatientPop leadership. These will include establishing and tracking key metrics to analyze retention performance and customer success, making recommendations on how to improve performance and working cross-functionally to evolve the organization. 

Alongside their responsibilities in helping to guide the organisation strategically, the GTM Operations Analyst will also have reporting and analysis for PatientPop at all levels up. 

You will stand out with:

• You have 3-5 years of experience in an analytical role with strong attention to detail.
• You are a structured problem solver with excellent quantitative and qualitative analytical skills.
• You have a track record of partnering with leadership teams to make data actionable, set strategy and drive change initiatives.
• You have demonstrated expertise working with Salesforce or other reporting tools.
• Microsoft Excel and Google Suite proficient. 
• Experience working with SQL and BI tools for data modelling work

PatientPop has one simple mission: help healthcare practices thrive. Our solution is the leading all-in-one practice growth platform that's HIPAA-compliant and helps providers promote their practice online, attract patients, and retain them for life.  Learn more at patientpop.com

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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