Policy & Safety Agent
The Policy & Safety Agent will work on an exciting new opportunity within Ring to ensure that content policies are upheld to reflect crime & safety guidelines for the Ring app. This position is best suited for a candidate with experience and passion for community management, quality assurance, and content curation. Customer support experience is a plus as this role requires active engagement with our Ring Neighbors. In addition to technical skills, the Policy & Safety Analyst must have great time management skills, the ability to work independently, and a strong work ethic. This team member will report directly to our Manager of Policy & Safety, and work with our Marketing team.
We are looking for candidates who:
- Have 1-2 years of experience with community moderation, customer support, quality assurance, and/or content curation
- Have integrity and a high degree of personal responsibility
- Demonstrate a positive, can-do, proactive attitude
- Are able to function in a fast moving environment
- Are comfortable multi-tasking on a variety of projects
- Are self-starters and detail-oriented
- Enjoy working as part of a team
- Have a sense of humor
About Ring Ring's mission is to reduce crime in neighborhoods by creating a Ring of Security around homes and communities with its suite of home security products, including Ring Video Doorbells and Ring Cams. With these products, and now the new Ring Protect home security and monitoring system, Ring has created the neighborhood watch for the digital age and continues to prevent burglaries and keep home around the world safe. In fact, one Los Angeles neighborhood saw a 55 percent decrease in home break-ins after Ring Doorbells were installed on just ten percent of homes. For more information, visit www.ring.com. With Ring, you’re always home.