Online Compliance/Fraud Associate
We are currently seeking an Online Compliance/Fraud Associate to join our team. The Online Compliance/Fraud Associate will play a pivotal role in ensuring the integrity of our user base by analyzing and reporting user information and activity across a wide variety of compliance policy protocols, including, but not limited to, fraudulent activity on our site.
Additionally, the Online Compliance/Fraud Associate will also:
• Review large amounts of data and numbers to find patterns and to detect anomalies
• Communicate by email in a professional and courteous manner
• Think creatively and assist in developing new fraud detection and prevention practices
• Utilize strong analytical skills and attention to detail when reviewing large data sets
Skills and experience required:
- Proven analysis and problem solving skills
- Strong written and verbal communication
- Ability to make decisions with sound judgment
- Exceptional attention to detail
- Ability to multi-task and prioritize and manage time efficiently
- Proficient with Microsoft Office, Excel, Word, Outlook, Google Docs, Calendar experience required
- Understanding of Technical Language/Knowledge (VPN, IP, etc.)
- Zendesk Knowledge is a plus